"Every thing is perfect, except the The smart Tv , I have to leave and check out the hotel because of the smart TV , the smart TV in the room have to use a mouse to Change the movies in Netflix , and it is very uncomfortable to use the mouse in the bed , the staff was very professional and very helpful especially the young lady at the lobby, she was very nice and professional, she fully refund me the full amount and she apologized, I love the hotel and I appreciate the staff , everything was perfect except the TV , hopefully they can fix this issue soon , looking forward to go back to 88th Avenue once the TV issue fixed 😁"
Very Good
49 reviews
8.7/10
1 night
From $42
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"Was made to wait for a while during check in coz I arrived early. In my previous stays though I was readily accommodated notwithstanding the arrival time, which is why I always choose this Hotel. But overall, I love this Hotel’s customer service, especially the dining area peeps, that’s why am fond of inviting my cebu nieces & nephews over for breakfast, their restaurant personnel are always a two thumbs for me! :)"
"The room were amazing we stay a Jr suit on the 8th floor and the executive room on the 11th the hotel it self is not very big perfect if your a bit of a introvert person . Ok WiFi on the 3 floor and great WiFi on the 11th also the was steaming hot if I wanted that hot . The life band were good and the buffet was good they changed the food every day ,( example chicken curry one day then chicken adobo) best and worst part in my opinion
No pool
Best part was the location
There also a karaoke rooms for rent with food and drinks service"
"Located right beside SM City Mall with a side stairs that closed at 12am. There is Starbucks there also ! The shower water taste ok unlike another resort I stayed which is salty. Hotel in the middle of everything like mall / clubs / restaurants. Recommend it.
Cons: called for room service at 10pm but take a long time to pick up. Also take some time to send up the stuffs we requested for. Also the toilet flush is very weak so I wouldn’t recommend you to throw any tissue in.
Oh ya and there is a 7-11 nearby maybe 5-6 mins walk but I think it’s abit scammy. Only can paid by cash and also 1 night when I only have limited cash while the staff scanned the items. He told me I cannot remove the item or else he have to pay with his own pocket money ??? And told us to withdraw money. So we withdraw and paid and I even confirmed with the hotel staff, they told me the cashier can just remove the item in the system and do not need to use their own pocket money to cover."
"The front desk staff were very professional and friendly. The room was clean, and the housekeeping service was excellent, as they updated all the consumables. The breakfast was very rich and varied. This hotel exceeded my expectations."
"They have a baby pool that is just the right size for my daughter and a pool good enough for my teenage son. The water faucet has well-maintained hot and cold shower plumbing and it makes it so comfortable to rest when all amenities are working. Their massage is 24 hours open. Their sauna in the gym is a bit inconvenient because you have to walk pass through all the people working out if you want to use the sauna. Other than that, everything is excellent!"
"Location was awesome and room is big, but the downside is the water supply each day was always not enough. We had to stock up pails of water incase there’s no water in the morning."
"The place is good! Though it could be better. We went to the hotel and we were asked by the guard which room, since I booked with trip.com and it's my first time I didn't really know what he meant. So, we waited for more or less than 30 min. then the guard called for the owner, then it went well from there. Then, upon checking the room, the blanket is only good for 1 person. One of the pillows has no case. Then we cant't turn on the TV 'cause it can't reach the socket, and there's no extension for it. Also, there's a wifi but we don't know how to connect with it. We were not able to connect with the owner as well. But the rest of the stay is good, the location of the place and the unit itself is very nice."
Great
1 review
9.0/10
1 night
From $27
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Top 5 Premium-Hotels in Cebu City
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Discover our curated selection of premium hotels in Cebu City for your next stay
No.
1
9.0/10
1 review
Nustar Resort and Casino
Hotel near Cebu Downtown, Cebu City
"Good Location"
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No.
2
9.1/10
224 review
Fili Hotel NUSTAR Cebu
Hotel near Cebu Downtown, Cebu City
"Delicious breakfast""Great for business trips"
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No.
3
9.2/10
235 review
Radisson Blu Hotel, Cebu
Hotel near Cebu Downtown, Cebu City
"Delicious breakfast""Near shopping area"
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No.
4
9.1/10
401 review
Seda Ayala Center Cebu
Hotel near Cebu Downtown, Cebu City
"Near shopping area""Convenient for shopping"
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No.
5
9.2/10
220 review
Marco Polo Plaza Cebu
Hotel near Cebu Downtown, Cebu City
"Great stay!""Delicious breakfast"
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What Travelers Said About the Best Hotels in Cebu City
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Browse these genuine traveler ratings and real guest reviews to find the best Cebu City hotels.
9.3/10
Great
SStefanny HermiasAccessible and convenient location. Room is sparky clean! Accommodating staff! Breakfast is very Cebu taste which we super enjoyed it! Cebu cravings highly satisfied!
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$76
9.2/10
Great
GGuest UserIt checks all boxes. Clean, tidy good location, nice price, friendly staff and nice breakfast. Decent gym and pool. Rooms have a good lay out and feel new and fresh. And whoever staff you meet: you will get a friendly greeting.
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$71
9.2/10
Great
NNiceykennAlways been my go-to hotel when visiting Cebu, even before the pandemic. For Sinulog 2025, I booked a one-night stay and was delighted to find they now include breakfast! I love how accessible it is to everything, the cleanliness of the place, and the friendly staff who always make me feel welcome. Thank you, Zerenity, for another great experience.
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$26
9.1/10
Great
LLee YaroStay was honestly good. Service was good. Like a proper 5 star hotel. There are pools on both levels 4 and 5. Staff was helpful and professional.
Spotted a roach in the bedroom but didn't see it anymore. So no issues.
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$132
9.1/10
Great
RRyanMaxI enjoyed my stay at Amber Hotel - Cebu while exploring the town proper has to offer. The hotel was centrally located, making it easy to walk to local attractions, markets, or restaurants in Cebu City. The room was clean, modern, and surprisingly spacious, offering a comfortable retreat after a day of sightseeing. The air conditioning was a welcome relief from the tropical heat. The staff were friendly and always ready to assist with directions or recommendations. While the hotel doesn't have extensive leisure, the comfortable rooms and convenient location more than made up for it. The breakfast was satisfactory, though perhaps a bit limited in its Western options. Overall, a great base for experiencing the local charm of Cebu City.
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$31
9.0/10
Great
GGioTAll bookings at Nustar Resort include breakfast and access to the Executive Club Lounge located on the 23rd floor of Fili Hotel.
Mini-Bar is complimentary with a selection of 2 local beers, juices, and sodas. Nespresso machine with 4 capsules. TWG tea. Bottled water is unlimited. I appreciate the fridge being very cold.
Gerlain Paris branded bathroom amenities, as well as bath salts for the large bath.
Afternoon Tea (2:30 pm - 4:30 pm)
Light snacks with a limited selection of savory and sweet bites, they need to improve on this.
Evening cocktails and canapés (5:30 pm - 7:30 pm)
Excellent food buffet. I like the lechon quesadillas, jalapeño cheese poppers, and siomai. I appreciate the bartender crafting cocktails from a menu of drinks.
I understand the hotel is still brand new, but they need to do multiple inspections before releasing the room to guest. Vanity mirror was dusty from construction.
The Butler service was very attentive, many thanks to Ice (Butler) for making my stay pleasant, he would escort me to the pool, and even breakfast buffet at Fili Hotel bypassing the crowd at the entrance.
Breakfast Buffet is at Fili Hotel which is extensive and one of the best in Cebu. The problem is the crowd, while Nustar Butlers will escort Nustar guests to a table, there’s no dedicated tables for Nustar guests, which confuses the restaurant staff with seating assignments. Alternatively, the breakfast buffet at the executive club lounge is quiet but with limited options, they should have an a la carte menu to expand options like other international luxury hotels.
The security at the lobby entrance is wildly inconvenient and inconsistent, every time you enter you need to prove you’re a guest of Nustar and not a guest of Fili or a casino player. It’s weird that they are sometimes overly strict and many times just ignore people passing by. Guests have a keycard to use elevators what’s the point of the guards that have a list of people’s names and room numbers, if anything that’s a security risk.
The pool service is lacking. Shared between 2 hotels and the upcoming grand summit. The pool area lacks service of a 5-star hotel, towels need to be claimed at a towel hut. My expectation is that there are staff that will setup loungers with towels for guests. And since the pool facility is shared with the muncher large Fili Hotel it can get crowded. Fortunately, Nustar has a private infinity pool which was closed my stay.
Nustar Resort has potential to be Cebu’s most luxurious hotel, they have the hard product with their spacious luxurious rooms, but they need to improve their soft product - the service from the butlers are outstanding and personal, but everyone else seems to be lost. For the asking price of 250-300 usd per night there’s a lot to expect.
Nustar is primed for excellence but falls just short of achieving refined luxury. I’m hoping Nustar partners with Marriott and rebrand under Luxury Collection. Or even Hyatt with Unbound Collection.
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$220
8.4/10
Very Good
JJilland McThe staff is incredibly accommodating and attentive, ensuring all customer needs are met with care. The food is exceptionally delicious, and the rooms are immaculately clean and spacious. Overall, the experience is truly satisfying. Thank you!
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$16
8.2/10
Very Good
TTheo StanI had the pleasure of staying at the Tsai Hotel and Residences, and it was an experience worth noting. From the moment I arrived, the welcoming staff and seamless check-in process set the tone for a pleasant stay. The location is fantastic, offering proximity to key attractions, dining options, and shopping areas, making it ideal for leisure and business travelers alike.
The room was immaculate, with modern furnishings that combined comfort and functionality. The bed was plush and inviting, ensuring a good night's sleep. I particularly appreciated the spacious bathroom and the availability of essential amenities that catered to every need. The Wi-Fi connection was fast and reliable, which was a great plus for staying connected.
The hotel's common areas, including the lobby and dining spaces, were well-maintained and exuded a sophisticated yet cozy ambiance. The breakfast selection was varied and delicious, featuring local and international dishes that appealed to all palates. The in-house restaurant staff was attentive and ensured a delightful dining experience.
What truly set the Tsai Hotel apart was the exceptional service. The staff went above and beyond to ensure my stay was comfortable and enjoyable, always greeting me with warm smiles and a willingness to assist with any request.
While everything was close to perfect, a minor improvement could be enhancing soundproofing in the rooms to block out occasional street noise. Nonetheless, this did not significantly detract from my overall experience.
I highly recommend the Tsai Hotel and Residences to anyone visiting the area. It offers excellent value for money, a prime location, and impeccable service that guarantees a memorable stay. I am looking forward to returning on my next trip!
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$23
7.8/10
Good
FFulgencio Polthe place is just out a bit from the city center but it is jst beside the road, a few japanese restaurant in the area, burger king and jollibee is also a walking distance. the staff are friendly they will let you checkin an hour early but very strick on check out. I ask to clean my room while I was away early but when I return about 11:30 still not clean and they cane around 2 pm already I was in the room and resting so just refuse to let them in. bed is good firm and soft pillow with heavy blanket. AC is working somehow I heard water dropping from the top I think its from the other aircon drain. string water pressure had a hot water its just take a while before it get hot. had a bedit and kettle.
Hotel near Cebu Downtown, Cebu City 66.3% of visitors choose this area
Price per night from:$26
7.7/10
Good
RRegieActually, the service is good. The location is fair enough to the Ayala Center Cebu. But unfortunately, the amenities such as free wifi is not good, everytime or everyminute the conection was so poor. And about the food which i can't tell because i have not try to eat there.
The average price for hotels in Cebu City is US$56 on weekdays, and US$57 on weekends (Friday-Saturday).
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What are the best pet-friendly hotels in Cebu City?
In Cebu City, you’ll find a range of luxury hotels known for their unique designs, premium amenities, and outstanding experiences. Seda Ayala Center Cebu, Fili Hotel NUSTAR Cebu and Marco Polo Plaza Cebu are excellent luxury hotels offering outstanding experiences.
Which hotels in Cebu City provide fitness facilities?