Swissôtel Sarajevo
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1 night
1 room, 2 adults, 0 children
All properties in Centar Sarajevo
Swissôtel Sarajevo
Renovated in 2024
No. 1 of Luxury Hotels in Sarajevo
Vrbanja 1, Centar Sarajevo, Federation of Bosnia and Herzegovina, 71000, Bosnia and Herzegovina
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Highlights
Varied breakfast
Ideal location
Lots to doAmenities
Restaurant
Alcohol-free property
Golf course
Indoor swimming pool
Horse riding
Sauna
Spa
Massage room
All amenities
Property Description
Welcome to Sarajevo's cosmopolitan metropolis bursting with culture, business and entertainment. Step outside our luxury hotel's front door to find yourself right in the heart of Sarajevo, within a few minutes of Old Town and the Sebilj Fountain. Get that warm, comforting feeling you get whenever you stay with Swissôtel. We aim to provide a relaxing space for you to wind down in, away from the bustle of Sarajevo, with soundproof rooms, free WiFi, air conditioning and LCD flat-screens.
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8.7/10
The room and service are good
All 117 reviews
Surroundings
Airport: Sarajevo International Airport
(8.9 km)
Landmarks: Sheikh Magribija Mosque
(210m)
Landmarks: The National Museum of Bosnia and Herzegovina
(440m)
Landmarks: Festival svjetla Sarajevo
(470m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Guest Reviews
8.7/10
Very Good
117 reviews
This property hasn't received any negative reviews in the past 2 years.
- Cleanliness9.3
- Amenities8.4
- Location9.0
- Service8.3
Average for similar properties in Centar Sarajevo
Review summary
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Location: The hotel is centrally located with easy access to major attractions and shopping centers, making it convenient for guests to explore the area. The proximity to a tram that goes direct to the old town is a notable highlight.(based on 9 reviews)
Guest User
August 24, 2025
Everything was good, a bit expensive
Ms. TRAVELLER
September 6, 2023
Location excellent
Rooms big & perfect
Big windows with excellent view
The rooms are covered with carpet
Bedsheets clean
Towels I didn’t use none so can’t say anything
Daily clean is done
Everything is around you
The best part is you have a big mall next to you & also a tram that takes you direct to the old town.
Swimming pool & spa amazing
My only concern is the breakfast time & the service that is provided Customer . Service is 0. It needs to be improved & staff need to be well trained & understand what is customer service. Otherwise its a place to be.
Guest User
May 4, 2023
The service in room as well as in breakfast fast not response and in front disk if you call no one will respond fast and after 6 pm they will till you that no one can serve you at this time wait until morning very bad service
Anonymous User
December 7, 2022
Nice views but receptionist need to be more professional,i just arrive to the hotel to do the check in and they was more interesting in their conversation like talking each other for 10 minutes and they even said hello good morning wasn't very warming welcome to be honest service its pathetic never again.
Guest User
November 20, 2023
All perfect
E0321****
October 13, 2025
算是薩拉熱窩最好的酒店了。地理位置優越。周邊大商場蠻多的。房間挺大。廁所也很大。做了個SPA，技術一般，因為沒有現金沒法給小費，提出簽在房帳裏，技師主動説不用了。還蠻好的。但是發生了件不愉快的事情，在入住的時候 因為已經在攜程付款了房費。原則上歐洲酒店不會要求信用卡擔保（這次行程中其他酒店都沒有）。但是被這家酒店要求抄了信用卡號。。。在退房後1小時左右 該卡就被盜刷。簡直太嚇人了，是海外購物網站消費金額。有美國的 有韓國的。立刻聯繫銀行停掉了卡片。這可能是酒店員工個人行為。真的是太可怕了。説明還是酒店監管問題。另外酒店沒有醫務室或者醫生，有發生了****情況（不是酒店內吃的）打電話問説沒有衹能自己去醫院，提供不了任何幫助。如果入住一定要小心。
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Chunchunchunniunai🥨
October 5, 2025
這次入住整體體驗不錯。酒店位置便利，周邊交通方便，步行就能到主要景點。前台服務態度熱情，辦理入住和退房都很高效。客房整潔乾淨，床鋪舒適，隔音效果也還可以。早餐種類豐富，中西式都有，基本能滿足需求。
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_M1379847****
October 6, 2025
設施確實陳舊了，但是服務拉滿、早餐超棒！ 跟貝爾格萊德比起來就是天堂
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Services & Amenities
Most popular business facilities
Restaurant
Alcohol-free property
Golf course
Off-site
Indoor swimming pool
Horse riding
Off-site
Sauna
Spa
Massage room
Gym
Private parking
Additional charge
EV charging station
Tennis court
Off-site
Conference room
Additional charge
Multi-function room
Business center
Tour and ticket booking service
24-hour front desk
Wi-Fi in public areas
Free
Luggage storage
Restaurant
Indoor swimming pool
Spa
Gym
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking, and Charge, €10.00 (approx. SAR 43.79) Daily. Reservation not needed.
Private parking
Additional charge
Car charging facilities
Valet parking
Free
Transportation
Shuttle service
Additional charge
Business services
Multi-function room
Fax/copying service
Additional charge
Wedding service
Conference room
Additional charge
Business center
Front desk services
24-hour front desk
Concierge service
VIP check-in service
Express check-in and check-out
Safe at front desk
Luggage storage
Tour and ticket booking service
Food & drink
Alcohol-free property
Halal meals provided
Room service
Public areas
PA and sound system
No smoking in public areas
ATM
Elevator
Health & wellness
Spa
Tennis court
Off-site
Golf course
Off-site
Horse riding
Off-site
Gym
Massage room
Sauna
Cleaning services
Dry cleaning
Additional charge
Ironing service
Additional charge
Clothes dryer
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Accessibility
Assistive listening devices
Pool ramp available
Wheelchairs available
Accessible rooms available
Safety & security
Intruder alarm
Smoke detector
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: 01:00–12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added. Crib policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 5 years old and under | Contact property |
Children 6–11 years old | €15.00 (approx. SAR 65.66) per person per night |
Children 12 years old and over | €30.00 (approx. SAR 131.32) per person per night |
Breakfast
CuisineAmerican, Continental, Gluten-free, Halal, Vegan, Vegetarian
StyleBuffet
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Service animals
Service animals are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Opened: 2018
- Renovated: 2024
- Number of Rooms: 218
Phone:+387-33-588000
Email:info@swissotel-sarajevo.com
Welcome to Sarajevo's cosmopolitan metropolis bursting with culture, business and entertainment. Step outside our luxury hotel's front door to find yourself right in the heart of Sarajevo, within a few minutes of Old Town and the Sebilj Fountain. Get that warm, comforting feeling you get whenever you stay with Swissôtel. We aim to provide a relaxing space for you to wind down in, away from the bustle of Sarajevo, with soundproof rooms, free WiFi, air conditioning and LCD flat-screens.
Frequently Asked Questions
What are the check-in and check-out times at Swissôtel Sarajevo?
Check-in time at Swissôtel Sarajevo starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Swissôtel Sarajevo?
Does Swissôtel Sarajevo have a pool?
Yes, Swissôtel Sarajevo has a swimming pool for guests.Does Swissôtel Sarajevo have a pool?
Are pets allowed at Swissôtel Sarajevo?
No, pets are not allowed at Swissôtel Sarajevo.Are pets allowed at Swissôtel Sarajevo?
Does Swissôtel Sarajevo serve breakfast?
Yes, Swissôtel Sarajevo serves breakfast for guests. Breakfast options include American, Continental, Gluten-free, Halal, Vegan, Vegetarian style. Does Swissôtel Sarajevo serve breakfast?
How much does it cost to stay at Swissôtel Sarajevo?
Room prices at Swissôtel Sarajevo vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Swissôtel Sarajevo?
How to get to Swissôtel Sarajevo from the nearest airport?
The nearest airport is Sarajevo International Airport, located about 20 mins from hotel by car (8.9 km) away.How to get to Swissôtel Sarajevo from the nearest airport?
What’s the cancellation policy at Swissôtel Sarajevo?
The cancellation policy at Swissôtel Sarajevo depends on your room type and booking terms.What’s the cancellation policy at Swissôtel Sarajevo?
About This Property
| Nearest Airport | Sarajevo International Airport |
|---|---|
| Distance to Airport | 8.88KM |
| Average Price From | SAR1312 |
| Hotel Star Rating | 5 |