Goroomgo Bajrang Paharganj New Delhi

This is some kind of joke, I booked in advance, the first time they quickly responded to the messenger and convinced me that there were air conditioners. But after booking, they stopped communicating. I tried to confirm the fact of the booking with them, but they did not respond to what’s up. When I arrived, the main guy at the reception convinced me that the name of his hotel did not include the word Goroomgo, and this was not the hotel. After I showed him a photo of the hotel and rooms from the app, he agreed that it was his hotel, but he did not have information about my booking. He offered me to check into the room if I paid him for the booking again. I asked him to contact the person responsible for booking, but to no avail, he called somewhere and talked to someone, but it seemed to me that this was some kind of performance with the purpose of extorting money from tourists. I had been on the road for more than a day and was very upset by this situation. I checked into a nearby hotel, spent a long time communicating with trip com support, and only the second time they were able to process a refund request (after 4 days). In fact, something tells me both how support communicated with me and the fact that the refund depends on the service's "partners", the money most likely won't be returned. Be careful!!!