Changji Hotels with Pools

Four-star hotel, room facilities, hotel environment and parking are very good, breakfast is also very good, and there are garden walks! It turned out that I stayed here for work reasons, and it felt pretty good, but I didn't know that this stay was really disturbing and uncomfortable. First, there are welcome fruits or yogurt on the order, as well as check-in epidemic prevention gift packs and tickets to the Science and Technology Museum. The check-in front desk didn't say anything, we thought it would be delivered to the room. But we didn't see it when we came back from eating out at night, so we called the front desk. The front desk directly explained that the event was gone, so there was no welcome fruit or yogurt, only masks. (Then why didn’t you write it clearly on the order? Now that the event is over, people still have to mark it out. Could it be that the third-party Ctrip has a problem communicating with your hotel?) In the end, we didn’t choose a mask and asked for the disinfection gel in Figure 4, and the room attendant sent it There is only half a bottle when I come here. I have booked 2 rooms. Is this how your hotel picks up? In fact, these are small problems. Second, I stayed in Building B this time. I feel that the sound insulation of the room is not very good. Someone talking in the corridor can be heard in the room. Guests who return late at night will affect the guests with poor sleep quality. Third, here comes the important point, because I need an invoice, I gave the invoice information one day in advance. How did you know that when you checked out early the next morning, there was a team checking out and issuing invoices, and there were a lot of people. However, there were only 2 staff members at the front desk. They knew that there were many people checking out in the morning, so they didn’t arrange more people. What a scene. Chaos is as messy as it gets. When I gave the mobile phone information to the front desk of the hotel, the front desk directly sent me a sentence to find Ctrip for invoicing. My God, take a good look at the invoice information in Figure 5. The hotel front desk received the invoice with a few large characters. It really bullied me because I have little education and poor cultural knowledge. If you haven't read a book, you don't know how to read! I couldn't get through to the front desk manager on duty. I really don't know how the hotel front desk is managed. It’s all a hotel, why do the employees in the food and beverage department of other people greet each other with a smile and meet all the requests as soon as possible, while the front desk has a poker face? This is really disturbing. Why is the gap so big? , Don't you know that service is paramount from the manager to the staff at the front desk? In the end, I waited almost 20 minutes for the team to complete the process before issuing me an invoice. During these 20 minutes, my wife had a quarrel with the team members over the issue of invoicing, and no leader at the front desk of the hotel came out to solve it. Really don't know how a 4 star hotel front desk is managed. It made people feel very bad early in the morning. I was planning to stay in a few days, but I canceled it. This hotel is not the only one in Changji! ! ! trouble! ! ! The services of hotels like Jiji and Atour are not as good!

The whole was stunned, the overall environment was very good, and there were gifts, ~ really intimate friends, rest assured! The price is really high, and the traffic is very convenient, everyone can come and experience! It is not specific. In short, it is a good 🍴 dining experience. I will come back to the store if I have the opportunity. The decoration style feels very simple and stylish, and it has a little feature. It is very suitable for 📷 taking pictures.

The room was comfortable and clean. The front desk lady also gave us a free upgrade to the room. The details are that the room is also equipped with sewing kits, envelopes, etc., which is very intimate. The upgraded room curtains are electric, and the staff also said the remote control location and switch mode of the electric curtains very intimately. Attentive service is a satisfactory stay experience.

I didn't pay attention to breakfast when I placed the order. I always pay attention to food. The front desk is very intimate to give a gift. The front desk said that the breakfast is worth 38 yuan/piece. It is really worth it~ good~ There are many types, and the meat and vegetables are great. The buns are steaming, the food is warm, the buns taste good, the food is very fast [smiling] [smiling], the service staff will add food soon~ This service is really intimate at home~ Especially the yogurt tastes delicious~ Thank you for the front desk ladies~

The location is better, it is convenient to go to any location, and the room has been upgraded. This is the second time I have stayed, because there is a basement in winter to park, and I chose to stay here for two consecutive nights. There was an episode of this stay. The first time I went out of the hotel to get a parking ticket, I didn’t charge the parking fee for the overnight stay. After the second night, when I checked out, the front desk said that I changed it to WeChat scan code registration, and I left within 15 minutes. The result was that I still didn’t recognize the car number at the door, because I was in a hurry. I paid the overnight parking fee, although not much money, but I still feel uncomfortable.

The hotel has a good environment, a good location, and there is a large free parking lot at the door. The back of the hotel is across the road from a row of distinctive restaurants, pilaf, yellow noodles, etc., so I won't elaborate. In addition, the reception was warm and polite. The rooms were cleaned in time. The staff were very professional. It was really a very satisfying stay experience!

The experience was really bad, which made me have to give a bad review. There were obvious hair strands on the lounge chairs on the floor and an unpleasant smell in the room, which caused me to have serious doubts about the cleanliness of the whole room, which seriously affected my stay. What makes people angry is the service attitude of the front desk staff. After finding that the hygiene is not clean, they gave feedback to the front desk to change the room. The front desk always showed an impatient attitude. After finding that the TV could not be used normally, they reflected the situation to the front desk. The front desk staff also showed great impatience, saying that they would wait for someone to work at 9:10 to check, but I waited until 12 and didn't wait for the maintenance staff. This perfunctory and irresponsible attitude is really annoying. As a high-end hotel with a high ranking, the health condition and service attitude are very dissatisfied, which is really not supposed to be. I had hoped for a comfortable rest and good service here, but the reality was far from what I expected.

Yes, the location is very good to find, every time I travel here, there are many merchants downstairs. There are all kinds of food, and there are supermarkets. The room is also quite quiet, hygienic and clean.