Guest User
December 15, 2024
Very bad accommodation experience
First of all, the room size didn't match. It was said to be 35m², but the actual size was much smaller. After negotiation, I was given a bigger room, and they said that it was written on their real estate that it was 35m². I thought that this was not my first time staying in a hotel, so seeing is believing.
Secondly, as shown in Figure 1 and Figure 2, when I entered the room, there were only two used bath towels, no towels, two identical bottles of shower gel, and no shampoo.
I called the hostel manager at 12 o'clock in the evening. I called her five or six times before she answered. When I answered, she sounded like she had just woken up. I told her the situation and she said that their hotel had no towels, only bath towels. She also said that one of the two bottles of shower gel was actually shampoo, but they forgot to put a label on it (these were her original words, no tampering).
Such a clumsy lie and perfunctory attitude
I opened the shower gel on the spot and it was the same. I asked for a change, but she said they were off work and would change it for me tomorrow. I even went downstairs to buy my own shampoo that night!
It's a real mess.
The hygiene of the B&B is also very poor. As shown in the third picture, this is blown out with a hair dryer. There are hairs on it. It is really dirty.
I really don't want to say anything. It really affects my mood. This is the worst housing experience.
The good reviews are all fake, are they really fake?
Original TextTranslation provided by Google