Dagedawuwangluolianjie
April 5, 2024
I can understand that the hot water in the apartment hotel water heater is limited and I can't take a shower continuously. However, due to the mistake of the front desk and after my immediate response, the front desk's solution was to ask people who were halfway through taking a shower to wait for the water to heat up in the bathroom, and said that all rooms were fully booked and there were no vacancies to support temporary showers. After the second hot water was heated, there was no hot water again within five minutes of taking a shower. After giving a tough feedback to the front desk, they said there was a vacant room on the 12th floor. For a hotel apartment at this price, the front desk had no idea of solving the problem for customers, but just wanted to solve it in a simple way (you can see it from the front desk's reply). If I was the only one staying, I wouldn't care, but the problem is that I was traveling with my family, which greatly affected my travel mood and stay experience.
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