Hyatt Regency Changshu Kuncheng Lake
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Changshu
Hyatt Regency Changshu Kuncheng Lake
No.8 of Gourmet Hotels in Suzhou
No.1 Southeast Avenue, Changshu, Jiangsu, China
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We Price Match
Last booked 7 hrs ago
Highlights
Superb views
Ideal location
Varied breakfast
Sparkling clean
Most card payments acceptedShow More
Amenities
Luggage storageFree
Station pick-up service
Languages spoken at front desk
Taxi booking service
Station drop-off service
Indoor swimming poolFree
Executive lounge
2 Restaurants
All Amenities
Property Description
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.
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9.7/10
ExcellentStaff was very professional and friendly. Swimming pool and food was amazing. Great hotel.
All 1,053 Reviews
Surroundings
Airport: Sunan Shuofang International Airport
(51.6 km)
Train: Changshu Railway Station
(14.7 km)
Train: Suzhou North Railway Station
(33.2 km)
Landmarks: Kunchenghu
(2.1 km)
Landmarks: Qinhuyuan
(4.3 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Deluxe Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room Lake-View With Club Access (Doublebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Presidential Suite
1 King bed
160m² | Floor: 33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Guestroom Honor Pavilion With King Bed
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom (Singlebed)
2 Single bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Suite - 2-Bedroom, Lake-View (King Bed)
Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
116m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Standard Room (Singlebed)
2 Single bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room With Lake-View (Doublebed)
2 Single bed
40m² | Floor: 17-26
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Guestroom - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Deluxe Room - Lake-View (King Bed)
1 Queen bed
40m² | Floor: 17-28
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
4
Executive Suite - Lake-View (King Bed)
1 Queen bed
116m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
Themed Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Daily housekeeping
Children's toys
Check Availability
4
Deluxe Room - Lake-View (1 King Bed)
1 Queen bed
40m² | Floor: 30-33
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
5
B.duck Theme Room
2 Single bed
40m² | Floor: 29
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Bathtub
Daily housekeeping
Check Availability
4
Suite - Lake-View (King Bed)
1 Queen bed
75m² | Floor: 17-30
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Daily housekeeping
Check Availability
Hide Room Types
Guest Reviews
9.7/10
Excellent
1053 reviews
Verified Reviews- Cleanliness9.8
- Amenities9.6
- Location9.7
- Service9.6
Average for similar properties in Changshu
Guest User
May 11, 2025
酒店环境 设施 服务都很好
except the soundproofing omg the other night the noise from next door kept me up all night its insane
Julia Han
September 12, 2024
We really enjoyed our stay here. The facilities are very
luxurious. Breakfast buffet was fantastic. The staff were very helpful and courteous. We especially appreciate Rambo He the concierge downstairs helping us call a cab and loaning umbrellas. The staff at breakfast were very accommodating as we were traveling with a toddler. Our hostess Anki Zhang provided a bib for our baby, Cora Gan helped us refill our water, and Daryl Wang at the dim sum station helped us with all the delicious food options.
Oier
August 9, 2024
Staff was very professional and friendly. Swimming pool and food was amazing. Great hotel.
NomNomNapper
August 1, 2024
New, clean and nice hotel. Comfortable bed and large room. Nothing much nearby except one mall. Great pool.
Anonymous User
November 7, 2023
The service was impeccable. Everyone was helpful and pleasant. I can’t wait to book again 😃
MOUAZ
January 17, 2024
It was a pleasant stay bit the AC wasn’t working the room and the hotel was cold
Anonymous User
May 16, 2025
First time staying here, good experience.
The concierge was very enthusiastic to help with luggage, introduced the lobby floor, and took the initiative to deliver it.
I didn't notice that I booked a twin bed, and the front desk took the initiative to change it to a big bed. Fruits were delivered to the room quickly. The breakfast was rich.
Overall, it was a bit complicated to change floors and elevators.
Original TextTranslation provided by Google
Guest User
May 6, 2025
During the May Day holiday, I traveled to Changshu and stayed at the Hyatt Regency Kuncheng Lake. The hotel is very new and clean. The front desk upgraded us to a lake view room. It was refreshing to overlook the Kuncheng Lake through the room. The dinner buffet was a pleasant surprise. The dishes were fresh and rich, the quality and taste were excellent, the service was timely and thoughtful, and you could enjoy the sunset while dining. It was really impressive! Full marks for the experience💯
Original TextTranslation provided by Google
Guest User
May 6, 2025
The suite is large, with new facilities, a wide lake view outside the window, a nice sunset view, and a good accommodation experience. Due to the large number of guests during the 5.1 holiday, the service could not keep up. We booked two suites, one of which was not cleaned and checked in until 5 pm, and we stayed for two consecutive nights, but the welcome fruit was not delivered (the other room was delivered as soon as we checked in), and we told the front desk but it was still not delivered.
Original TextTranslation provided by Google
Services & Amenities
Popular Amenities for China Travel
Luggage storage
Free
Station pick-up service
Additional charge
Languages spoken at front desk
Taxi booking service
Station drop-off service
Additional charge
Indoor swimming pool
Free
Executive lounge
2 Restaurants
Cafe
Gym
Free
Wi-Fi in public areas
Free
Private parking
Free
EV charging station
Conference room
Additional charge
Multi-function room
Secretarial services
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
24-hour front desk
Indoor swimming pool
2 Restaurants
Gym
Conference room
Multi-function room
2 Restaurants
咖啡厅
Style: A la carte, Buffet
Cuisine: International
Open for: Breakfast, Lunch, Dinner
Special dietary options: Dairy-free, Gluten-free, Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Fri] 06:30-10:00, 11:30-14:00, 17:00-21:00,[Sat - Sun] 06:30-10:30, 11:30-14:00, 17:00-21:00
享悦中餐厅
Style: A la carte
Cuisine: Chinese
Open for: Lunch, Dinner
Special dietary options: Vegetarian
Dining options: Reservations available
Business hours: [Mon - Sun] 11:30-14:00, 17:30-21:30
More Amenities
Internet
Wi-Fi in public areas
Free
Indoor swimming pool
Pool with view
Heated pool
Towels
No restrictions
Opening times
Business hours
Parking
Private (exclusively for guests) is available Off-site parking. Reservation not needed.
Private parking
Free
Car charging facilities
Transportation
Station pick-up service
Additional charge
Taxi booking service
Station drop-off service
Additional charge
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Business Services
Conference room
Additional charge
Multimedia display system
Wedding service
Fax/copying service
Additional charge
Multi-function room
Secretarial services
Front Desk Services
Luggage storage
Free
Concierge service
Safe at front desk
Wake-up call
Bellhop
Lockers available
Express check-in and check-out
VIP check-in service
24-hour front desk
Languages Spoken
English
Chinese (Mandarin)
Food & Drink
Lobby bar
Cafe
Room service
Public Areas
Executive lounge
PA and sound system
Executive floor
Elevator
Ventilation system
Non-smoking floor
No smoking in public areas
Humidifier
Health & Wellness
Gym
Free
Personal trainer
Fitness session
Cleaning Services
Clothes steamer
Ironing service
Additional charge
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for Children
Children's bathrobes
Children's toothbrushes
Children's slippers
Children's meals available
Accessibility
Stair-free main entrance
Accessible rooms available
Safety & Security
Security personnel
Fire alarm
Fire extinguisher
CCTV in public areas
Keycard entry system
First aid kit
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from all countries/regions are welcome at this property
Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeWestern, Chinese, Asian, Vegetarian
StyleA la carte, Buffet
Opening hours [Mon - Fri] 06:30-10:00 Open
[Sat - Sun] 06:30-10:30 Open
| Age | Fee |
|---|---|
Children 5 years old and under | Free |
Children 6–12 years old | CNY 79.00 (approx. AED 40.23) per person |
Children 13–17 years old | CNY 158.00 (approx. AED 80.45) per person |
Adult | Buffet:CNY 158.00 (approx. AED 80.45) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CNY 500.00 (approx. AED 254.58) per night.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment within 14 days after check-out.
Pets
Pets are not allowed
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 283
Situated on the east bank of Kuncheng Lake, with panoramic lake, city and mountain views, Hyatt Regency Changshu Kuncheng Lake is the perfect choice for a relaxing stay and the ideal place to gather for any occasion or celebration. Discover stylish guestrooms, delightful culinary experiences and flexible event venues, accompanied by warm and thoughtful service.