Toutengbuchiyao
August 31, 2024
First of all, I came to Shanxi and chose this All Seasons Hotel. After driving for 7 hours and arriving at the hotel to check in, the front desk staff was very unfriendly. I was also shocked when I entered the room. The sink was cracked and the pillowcase was dirty. , the bathroom shower head is dirty, the bathroom does not have anti-slip mats and slippers are easy to fall down, the sink countertop is very dirty, the paper towel holder and the water bar have yellow stains, the sewer is not smooth and there is a very strong odor. Speaking of which, you can contact the hotel to change a room. Because I have a cold and a fever of 39 degrees, and my suitcase is open, I don’t want to bother. Although the price is only 260 yuan, the environment should not be too bad! ! Is it worth the price? ? I contacted Huazhuhui and Ctrip, and Huazhuhui said funnyly that this store could not be found without checking into Huazhuhui! So what is going on in this store? ? The Ctrip service staff had a very good attitude and kept helping me contact the hotel. However, the hotel never contacted me and did not take any measures. They only told the Ctrip staff to send me a souvenir, but they did not take any action or apologize when checking out. class. Although the facilities and equipment opened in 2015 are relatively old, don’t you know how to repair them? ? How can old hotels in other cities be maintained well? ? Or deny rooms with problems to customers? ? The experience is really bad. Why don’t Shanxi Cultural Tourism take a look? ?
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