First of all, thank you very much for the service of allowing early check-in, but according to my friend's reaction, the pillowcase of your hotel made her allergic, and she lost one of her cosmetics. Most importantly, the hotel was impatient to urge her to check out, which is not what a hotel with the same price as Atour should do.
Don't use the excuse that there are many guests during the May Day holiday, because I also paid you twice the holiday room rate. If not better service, at least you should not neglect it.
I was able to invite my friends to stay in your hotel for two consecutive nights because I had a good impression of you before, but this incident made me feel that I spent the same money but did not get the same service. I hope you are anxious for the customers. It is really impolite and cheap to urge them to check out.
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