Zhushanhu Lake Town Hotel

The service is very poor. The person at the front desk is indifferent to you when I talk to him. He keeps ignoring me when I ask when I can check in. I have to ask several times and he doesn't look at you the whole time. He also doesn't like to answer questions. Ask him where. She said she didn't know if there was a place to eat. The room costing more than 600 yuan was quite small, and the bed was also very small. The main reason was that the service was so bad. You have to check out at 12 o'clock, otherwise you would be charged 20 yuan for 15 minutes. The place is very remote and not good. Taking a taxi, if you go to the music festival, it costs 300 to take a taxi back. It is not easy to take a taxi to the station. In short, the transportation is very inconvenient and the service attitude is very poor. Hotels with the same price, such as Wuzhen, Hangzhou, have better service. a lot of

Let’s talk about check-in first. It’s 2022, but we still use handwritten check-in. The registration book is placed on the counter, and anyone can read it. There is also a deposit of 100, and there is no voucher for the deposit. I will remind you when checking out. The front desk only refunded the deposit, so if you forget, it won't be refunded? The service attitude at the front desk was very poor, especially the waiter during check-out. He asked me to check out many times but was ignored. As for the room, although it has a lake view, it actually doesn't have a view. It's very remote and it's difficult to take a taxi. The lake water is a bit smelly. The wooden house can be said to be cold in winter and hot in summer. It's not breathable. There is only one screen window, which makes it easy for insects to get in. The toilet doesn't even have frosted glass, it's covered with cloth, there's no ventilation fan, and there's not enough hot water. Cold water comes out after a few minutes of washing. For a room booked for more than 600 yuan, only one toothpaste is given! The door to the room is difficult to open and I have to struggle to open it every time. Finally, for breakfast, I had to ask the front desk the day before and I was given two coupons. There were very few types of breakfast and it was not delicious, including frozen dumplings, buns, corn and the like. I would like to advise those who want to make a decision to look at other nearby hotels, or simply stay farther away. It's okay to drive yourself, but the environment and service attitude are really poor.

Poor environment, poor hygiene, poor rooms

Just so-so

好長的路，很黑，白天不錯。

為避開中秋節國慶節，我們提前兩天來體驗水上小木屋，最主要是老公喜歡釣魚，坐在房間裏吹着空調釣着魚還是非常愜意的。酒店設施還行該有的都有，也挺乾淨，湖景很美，但整個太湖灣旅遊度假區人氣不足。早上繞太湖灣走了一圈，約3.5公里，挺舒服的。