Floral Hotel·Artist homestay (Xima Road Store, memorial archway Street, Chaozhou Ancient City)

The location of the B&B is very good, right in the ancient city of Chaozhou, within walking distance of Paifang Street and Guangji Bridge. The boss and his family are very welcoming and make you feel at home. The Lily Room has five single beds, which can accommodate six of us, big and small. It has two bathrooms, so it is very convenient. The beef soup rice cake made by the boss lady for breakfast was delicious. I was very satisfied with this stay overall and made the right choice.

The room is very clean. It is very close to Chaozhou Ancient Town. There is a parking lot nearby and it is not too far to walk. The customer service was very good, the room was decorated in a bohemian style, and the bunk beds were very popular with the kids. Choose this again

This is the sixth day of an eight-day trip, and the experience is very bad. First of all, let's talk about check-in. Because I was not familiar with the location, I called the store in advance. The guy who answered the phone was very nice. He told us that it was difficult to park in the ancient city. When we arrived nearby, we asked the people in the car to get off first, and they would pick them up in an electric car. After arranging parking, they would come back to pick up the driver and luggage. After navigating to the vicinity, I called the store again. A different person answered the phone with a different attitude. When I answered, the person first asked me about my specific location. I was from another place and I definitely couldn't tell me the specific location. I searched for a long time for the building before I could tell where I was. Then the person came out to pick me up. The elderly person in my family who was 70 years old and in poor health got off the car first and got on the store's electric car. We took the initiative to say that others could walk, but the suitcase needed to be transported. We asked to send the elderly person off before they came out to pick us up. I didn't think it was excessive, as other stores did the same when they went out to play, but this store owner repeatedly emphasized that it was no problem and that it could be transported all at once. It was obvious that they just didn't want to make a second trip. After the elderly were sitting in the mobility scooter, there was basically no place to put the suitcases, so we had to ask others to walk and they would push the suitcases themselves. After communicating with the store owner, they felt that sending the elderly back to the store was an extra benefit and they would be embarrassed if all customers asked them to do so. The chat records are evidence of this. I have been playing for six days, and this is the first time a store owner said that picking up and dropping off the elderly is an unreasonable request, which puts the store owner in a difficult position. I, a volunteer, walked with two 70-year-old elders and a nine-year-old girl, pushing our luggage, and walked for more than ten minutes along the small road in the ancient city to reach the hotel. Because I didn't have a reservation and wanted to see the rooms, the store owner was reluctant to open two rooms for me to see. I picked out two rooms I liked from the Internet and wanted to compare them, but the store owner kept recommending a room with four single beds, which had all bad reviews, as the space was small and there was no room to turn around with so many people. In the end, I insisted on the room I liked. After I checked in, the store owner added me on WeChat and sent me a bunch of messages about nearby restaurants and attractions. I went to the front desk to ask the store owner for its specific location, and the store owner reluctantly said that he had already sent it to me and I could just check it myself. I had no choice but to go out and look for it myself. The elderly in the family was in poor health, so he stayed in the hotel to rest while the rest of us went out to visit the ancient city. Before leaving, we asked the store owner if he could help deliver the takeaway to the room for the elderly who was resting in the store. The store owner said indifferently that he was very busy and could ask the delivery guy to come upstairs. The next day for breakfast, since we are from the north and are not used to the cold weather in the south, the restaurant on the first floor has open windows and the yard is very cold, so we took the children to the hall to have breakfast. I carefully put the egg skins on napkins with the children. After the meal, we cleaned up the dishes and handed them to the auntie in the restaurant. The auntie in the restaurant can confirm that even so, the boss still disliked us and said we could not eat in the hall. If your restaurant is warm, would we be so troublesome to bring the food over? Before leaving, I reluctantly sent the elderly to the parking lot. In short, I am very dissatisfied with this stay and feel that the boss has tarnished the "Huazhu" brand. Work and life in the unit are very busy. The fact that I can write so many comments proves that I am very angry and I am expressing my feelings very truthfully.

The location of the B&B is very good. Turn left and you will reach Xima Road. There are delicious food all along the way. It is also close to other attractions. Kaiyuan Temple, Paifang Street and Guangji Bridge can be reached directly on foot. The room also has a small terrace where you can sit, and the breakfast provided is also very special, with local rice noodles.