Hansi Xihu Hotel (Chaozhou Ancient City Paifang Street)

Very good service and friendly worker there. Room is clean and big. Good feeling stay in

Very convenient location and good service. Family room was neat and tidy. Appreciate the daily laundry service and free snacks and drinks at the hotel. Staff were also very polite and professional. Would recommend people coming to chaozhou to stay here!

Good service and location. Near a lot of eateries and attractions.

Very clean hotel with nice location near West Lake.

Nice location and excellent service

This is one of the best hotels I have stayed in recently. Although it takes about 40 minutes (via Didi Car) to travel from Chaosan Station, the hotel is nicely located opposite West Lake/Park and near major tourist attractions (Kai Yuan Temple开元寺, GuangJi Tower/Wall/Bridge 广济桥), shops and eateries (Paifang Food Street牌坊街, XiNan Food Street 西南路). There are a few decent restaurants just beside the hotel too. Art Hotel Han Si XiHu lives up to its name as the hotel is beautifully decorated with art pieces, especially at the lounge area where there is a nightly Chinese string instrument (Guzheng) performance (except Tuesdays). A shoutout to the hotel staff : - the warm and helpful reception staff (Miss Chen 陈小姐 and Miss Li 李小姐） - the excellent housekeeping staff who thoughtfully supplied extra coffee bags after knowing I drink coffee - the service staff who did not just walk past me but greeted me and also introduced me to the free Chaozhou dessert (evenings only) and tea provided at the reception lounge The hotel room we booked was very spacious and the amenities were adequate and of high quality (think there isn’t a room safe but no biggie). There was even a complete tea set to make a proper cup of Chinese tea. A room air purifier and dehumidifier are provided. The bed is big and comfortable with adequate pillows. The aircon here works perfectly unlike other hotels’ useless control settings. I like the huge projector screen entertainment system except there isn’t much to offer non-Chinese guests. Soundproofing-wise, we could occasionally hear neighbouring room doors close and people talking in the corridors but it wasn’t a big issue. The shower and toilet area is large but the entire floor will become wet & slippery after a shower as there isn’t a screen to contain the spray from the shower. The hotel does provide a floor mat and bathroom slippers to prevent slipping.