Chatan Hotels with Pools

The hotel is located in the center of American Village, surrounded by colorful buildings, beautiful beaches, nice restaurants, convenient stores, and shopping centers. The staff members are very friendly and helpful. A highlight of the stay is the breakfast, where you can enjoy traditional Okinawan food. It is definitely a must-try!

If I had the chance to choose again, I would definitely not select LEQU. The reason is that I experienced unfriendly treatment during check-in on December 20. While the female staff member at the front desk was very beautiful, her attitude was truly disappointing. 1️⃣ Our car was parked outside, so I asked if we could unload our luggage first. However, she firmly insisted that I complete the check-in process beforehand. 2️⃣ Regarding the parking lot, although it was located right next to the hotel, she handed us a confusing map. Since I couldn’t understand it, I asked her again for verbal directions. Her reluctant and unclear explanation only left me more confused. Wouldn’t it have been simpler to just say, “The parking lot is next door”? 3️⃣ Throughout the entire interaction, she maintained a sour expression. Did I do something wrong to deserve such an attitude? A bit of professionalism would have gone a long way. I have visited Okinawa many times, but this was the first time I encountered such unkind and unpleasant service. I always thought Japanese people were incredibly friendly, so this experience was genuinely shocking. I am also very disappointed in this hotel overall. It’s evident that staff training is severely lacking. Update: When we were checking out and about to leave with our car, we were informed that we needed to pay ¥10,000 for parking. We returned the car to the parking lot and went back to the hotel to clarify, only to find out that we didn’t need to pay at all. Why didn’t the front desk staff inform us of this during check-in? This oversight caused us unnecessary trouble, as we had to go back to the parking lot to deactivate the card. The entire experience was truly frustrating and disappointing.

Beautiful place! Staff were friendly and accommodating. First experience with a 5 star hotel and it was amazing! Situated right beside American Village and there were many places to just walk or cycle around and explore. Staff even helped with making a taxi booking since we had an early flight. Thank you Hilton for making the last lap of our Japan trip a memorable one! Oh and breakfast buffet was good! Wished that the items changed around but not complaining since the food was of top quality!

Nicely located in Chatan Beach with AEON mall next to it and American village within walking distance. Rooms are well kept considering the older design. Good bed to sleep on. Also free milk and diapers for babies.

Located next to the downtown seaside street of American Village, the balcony of the room has a beautiful view The breakfast restaurant in the hotel is okay. The dining table is in front of the floor-to-ceiling windows on the seaside side. The view is unparalleled. However, the only drawback is that the food options are slightly sparse. Considering the price, the price-performance ratio is not high

I love the ambiance, i think i might be able to get more higher than as i availed the room because 2nd floor was a bit close to parking area they were looking at our room i was confused when i get to relax in the balcony, and one more thing hope more services also the foodstuffs to be enjoy the hotel , amenities was good ..

Located in a corner of the American Village, it is quiet in a bustling city. The green wall in the hotel patio is very beautiful. When I came, I encountered a jazz live. The atmosphere was great. The room was also very large, but it should be a conversion from a residential building. The switches were very scattered, which was a bit inconvenient. The meat portion of the breakfast entree was huge, there were not many buffet choices, and the quality was average. Overall, I was still very satisfied.

Overall, it was clean and well-used! The space was spacious and it was enough for many people to stay together~ However, the check-in code did not come by email, so it was a bit difficult to check in at the beginning~ At night, from 11 PM to 12 AM, the sound of motorcycles was often loud and the sound of footsteps from the upper floor could be heard right away~ Those who are sensitive, please take note. I only stayed for a short time, so it wasn't a big problem for me to sleep~

With a stay at this villa in Chatan, you'll be within a 5-minute drive of American Village and Okinawa Arena. This villa is 3.1 mi (4.9 km) from Kadena Air Base and 9.4 mi (15.1 km) from Kokusai Dori.Make yourself comfortable in this air-conditioned villa, which features a private pool and a Smart TV. A kitchen is outfitted with a full-sized refrigerator/freezer, a microwave, and a dishwasher. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include an electric kettle and a washing machine.