The Charles Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Chatham
The Charles Hotel
15 New Rd, Chatham, Kent, ME4 4QJ, United Kingdom
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Amenities
Private parkingFree
Luggage storage
Bar
Restaurant
Conference room
Business center
Multi-function room
Wi-Fi in public areasFree
All Amenities
Property Description
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 15-minute walk of Central Theatre and Fort Amherst. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.
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6.7/10
Amazing I loved my stay it was good quality and there customer service was pleasant
All 56 Reviews
Surroundings
Airport: London Southend Airport
(66.3 km)
Train: Chatham Railway Station
(480m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Run of House
Private bathroom
Towels
Lowered sink
Private toilet
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7
Double Room
1 Double bed
Non-smoking
Private bathroom
Towels
Lowered sink
Private toilet
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7
Deluxe Triple Room
1 Single bed and 1 Double bed
Non-smoking
Private bathroom
Towels
Lowered sink
Private toilet
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7
Single Room with Single Bed-Non-Smoking
1 Single bed
Non-smoking
Private bathroom
Towels
Lowered sink
Private toilet
Check Availability
Guest Reviews
6.7/10
56 reviews
Verified Reviews- Cleanliness6.7
- Amenities6.7
- Location6.7
- Service6.7
Average for similar properties in Chatham
AI Summary
The location is convenient, close to town, and provides easy access. Guests appreciate the comfortable beds and cozy atmosphere, ensuring a good night's sleep.
Connor590543788
February 24, 2025
Amazing I loved my stay it was good quality and there customer service was pleasant
R8093ZDkath
April 6, 2025
My son booked this hotel for me and my husband he stated to the clearly im disabled and needed a lower floor when arriving we had to park at the back of the hotel and climb a spiral staircase of at least 50 steps to enter the building when on arrival we was given our key card and our room was on 1st floor yes more stairs the carpets leading up were filthy the walls and bannisters to on arriving in our room it was what I expected after seeing the hall way this also was dirty the overall room we were given was dirty the bed the shower the window sills the carpet and walls were all stained we was suppose to be celebrating our anniversary we stayed 1 night out the full weekend we had booked and left
Guest User
June 3, 2025
O my days This place is absolutely filthy dirty Room nothing like the website tiny and unclean stains up the walls no one on reception just a phone number. You can't get parked in there so call car park. Toilet seat was falling off only clean thing about this place was the towel in the bathroom
Guest User
March 29, 2025
We stayed at Christmas and used the car park which they advertise. We then get a parking ticket sent to us by a parking fine company?! I contact the hotel a number of times, they haven't done anything to delete the ticket, now the fine company are sending us more letters asking for more money. When I email the hotel they don't reply and when I try ringing their number, no one picks up.
Guest User
February 20, 2025
Place could do with a good clean . Like others couldn’t check in till 5 even though it clearly states from 3 on website . Parking is a nightmare as I parked in carpark at back then when I got up at 5 to go to work I found I couldn’t get my van out and had to wait for others to go. Room was very basic and the carpets felt so dirty I wore socks . Overall experience I’d say was bad and definitely wouldn’t recommend . I had booked for 7 nights but ended up leaving after 3
Guest User
March 18, 2024
Avoid this place, our check in time was between 3 and 4pm, we arrived at just after 3 to find the hotel locked, we rang the doorbell and tried to phone but no answer to either. Two guests in the hotel came down to go out so they let us in the front door and we then sat in an empty reception area for 1 hour. In the end we had to find alternative accommodation as we were in Chatham for a party in the evening and needed to get ready. We were about to leave when somebody finally turned up and didn't really seem bothered that we had been waiting for over an hour to check in. We told him we had found somewhere else to stay so we didn't even get to see the room but I feel that we probably had a lucky escape.
Guest User
November 8, 2023
Me and my sister travelled to Chatham last minute for a family emergency and stayed at the Charles hotel for 3 days... Our stay was amazing the room was clean and bed comfy, bathroom was clean. The staff really couldn't do any more for us they attended to our every need very warm and welcoming. We like it that much we even booked on for an extra night. The Indian restaurant next door is absolutely unbelievable, food cooked fresh and facility is absolutely spotless again the staff attended to every need. Absolutely brilliant customer service both hotel and restaurant. We wouldn't stay anywhere else now whenever we next come to Chatham!
Guest User
September 20, 2023
A lovely boutique hotel With a lovely Indian restaurant attached. For a new hotel, they have done really well. They recognise there’s a few small touches to finish off and make it near perfect. I’d recommend to anyone Definitely will stay again
Services & Amenities
Most popular business facilities
Private parking
Free
Luggage storage
Bar
Restaurant
Conference room
Additional charge
Business center
Multi-function room
Wi-Fi in public areas
Free
Bar
Restaurant
Conference room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not possible
Private parking
Free
Business Services
Multi-function room
Conference room
Additional charge
Fax/copying service
Additional charge
Business center
Front Desk Services
Front desk (limited hours)
Express check-in and check-out
VIP check-in service
Luggage storage
Languages Spoken
English
Hindi
Food & Drink
Bar
Public Areas
No smoking in public areas
Smoking area
Facilities for Children
Children's meals available
Safety & Security
Intruder alarm
Smoke detector
Fire extinguisher
CCTV in public areas
First aid kit
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00
Front desk hours: [Mon-Sun]15:00–23:00
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of £50.00 (approx. AED 249.74) is charged.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundThe deposit will be returned within 7 days after check-out, but not to the original account of payment.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Property Description
- Number of Rooms: 20
When you stay at The Charles Hotel in Chatham, you'll be in the historical district, within a 15-minute walk of Central Theatre and Fort Amherst. This hotel is 12.2 mi (19.7 km) from Bluewater Shopping Centre and 12.8 mi (20.6 km) from Leeds Castle.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and concierge services.
At The Charles Hotel, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.
Stay in one of 20 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.