Guest User
May 19, 2025
Environment: OK. The floor is not high, just the second floor, close to the road.
Hygiene: The first day was OK. One day we went out very late and forgot to inform the hotel in advance to do the cleaning of the extension room. The hotel did not say to call in advance to ask what time the cleaning was needed. Although the housekeeping office was off duty at 4 pm, at least they should ask. The housekeeping knocked on the door and said to wait for 20 minutes. Later, they knocked on the door to urge. I can understand that after all, it was time to get off work. Why can't I work overtime at this time? Can't I be late? Keep urging and say that, that attitude! Who wouldn't be angry!
Service: How to say it, the staff did not stand up during the reception, but I always felt that the service was not in place. The most basic thing for reception is to stand up and talk to normal people!
Secondly, there was nothing to borrow from the front desk! ! !
Facilities: For example, the steps in the room, if the guests do not pay attention or see it, they will step on it and fall down directly, and there is no prompt. The quality of disposable slippers is very poor. If there is water on the ground and the slippers are accidentally wet, it is easy to fall and there is a safety hazard. I fell many times in the room, fortunately it was not serious. What about other people? What can I say about the air conditioner? It's very loud. After all, it's understandable that central air conditioners are like this, but it's easy to catch a cold if you use the air conditioner for a long time! Blow it towards the bed!
4. Washing machine and dryer are provided. What if the guest washes clothes after staying for many days? ? ?
I found a problem during my stay, but there was no timely feedback, including the feedback later. They asked me to cancel the order and save money? ? ? ? Solve the problem like this! No apology? ? The room punishment is inevitable. The point is not to save money, but the attitude and service during the stay! ! ! ! There is always a feeling that the store owner has no business...
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