Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)
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1 night
1 room, 2 adults, 0 children
All properties in Chengdu
Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)
Opened in 2024
No. 399, Donglin Temple North Lane, Wan'an Subdistrict, Shuangliu District, Chengdu, Sichuan, China
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We Price Match
Last booked 56 mins ago
Highlights
English-speaking staff
Translation tools
Most card payments accepted
Excellent service
Ideal locationShow more
Amenities
Restaurant
GymFree
Public parkingFree
24-hour front desk
Luggage storageFree
Cafe
Taxi booking service
Service robots
All amenities
9.8/10
Clean, quiet, comfortable. Near the convention center. Staff is nice and professional.
All 678 reviews
Surroundings
Metro: Wan'an
(1.4 km)
Metro: Wugensong
(1.4 km)
Airport: Chengdu Shuangliu International Airport
(18.6 km)
Airport: Chengdu Tianfu International Airport
(50.8 km)
Train: Chengdu South Railway Station
(15.6 km)
Train: Chengdu East Railway Station
(19.0 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
8
Deluxe Queen Room
1 King bed
30m² | Floor: 2-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Playful Dinosaur Family Twin Room (Screen Projection TV + Surround Sound + Heated Towel Rack)
2 Single bed
37m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
8
Superior Queen Room
1 King bed
28m² | Floor: 2-5
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
8
Executive Queen Room
1 King bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Standard Queen Room
1 King bed
28m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
9
Deluxe 2-bed Room
2 Single bed
37m² | Floor: 2-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
7
Family-friendly Family Room
1 King bed
30m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Minibar
Daily housekeeping
Check Availability
8
Superior 2-bed Room
2 Single bed
29m² | Floor: 2-6
Bay window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
5
Standard 2-bed Room
2 Single bed
Has window
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Refrigerator
Minibar
Check Availability
Hide Room Types
Guest Reviews
9.8/10
Perfect
678 reviews
Ratings are higher than 97% of similar properties.This property hasn't received any negative reviews in the past 4 months.
- Cleanliness9.8
- Amenities9.8
- Location9.8
- Service9.8
Average for similar properties in Chengdu
Review summary
Powered by AI
Facilities: The hotel offers comprehensive facilities including free parking, a gym, and laundry services. Rooms are equipped with modern amenities such as mini bars and smart devices. The availability of a coffee machine is highlighted as a notable feature.(based on 5 reviews)
Guest User
April 29, 2025
Nested in a nice and quiet residential area and behind the Fireman's park. Close to shops and department malls. Breakfast is well provisioned and coffee machine is excellent. Hotel is clean and staff is courteous.
Freddd
March 28, 2025
Clean, quiet, comfortable. Near the convention center. Staff is nice and professional.
M22496****
June 11, 2025
服務：早晨我媽趕火車時下雨了，服務枱沒人在，有個制服大叔在休息區坐着，我問有沒有一次性雨衣，對方説沒有，等我回到前台接待補房卡，有個女前台，隨口問一次性雨披有沒有，她説有。我家兩個大人倆個孩子要三個雨披還問我幹嘛。服務意識非常差
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WengLikui
December 23, 2024
酒店離辦事的地方很近，才選的這酒店，新酒店服務就太差了，一個是前台辦理入住速度慢，服務態度差，第二是每次進出酒店地下停車場都要登記，尤其是開車出去的時候發訊息給前台，基本要等10幾20分鐘才回復，客人的時間都不重要，每次沒辦法衹能自己交停車費
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QQQQ
January 13, 2025
還可以，乾淨衞生，酒店比較新，比較安靜。
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206128****
January 5, 2025
管家小熊服務很好
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M43958****
February 6, 2025
一般吧！稍微貴了！
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220011****
October 8, 2025
選的這個酒店還不錯，新開業不久的酒店，就在路口，交通也方便，離公園也很近，酒店的環境很清爽乾淨，讓人驚喜的是衞生間還準備了消毒濕巾，這對寶媽和女生真的太友好太貼心了，酒店的自助餐也不錯，有麪條和我家小孩喜歡的糕點，不錯，值得推薦。要逛海洋公園的可以住這邊，不算遠，周圍吃的也多。新人小羊辦理入住效率十分高效
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Services & Amenities
Most popular amenities
Restaurant
Gym
Free
Public parking
Free
24-hour front desk
Luggage storage
Free
Cafe
Taxi booking service
Service robots
Conference room
Additional charge
Business center
Secretarial services
Wake-up call
Wi-Fi in public areas
Free
Laundry room
Restaurant
Gym
Conference room
Restaurant
Restaurant
Style: Buffet
Cuisine: Chinese
Open for: Breakfast
Ambience: Modern
Dining options: Property guests only
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Public parking
Free
Transportation
Taxi booking service
Business services
Coworking spaces
Conference room
Additional charge
Business center
Postal service
Fax/copying service
Free
Secretarial services
Front desk services
24-hour front desk
Host welcome service
Concierge service
Express check-in and check-out
Safe at front desk
Bellhop
Luggage storage
Free
Wake-up call
Translation tools available
Electronic ID reader for check-in
Languages spoken
English
Chinese (Mandarin)
Food & drink
Cafe
Lobby bar
Room service
Public areas
Water purifier
Elevator
Humidifier
Service robots
No smoking in public areas
Smoking area
PA and sound system
Non-smoking floor
Health & wellness
Gym
Free
Cleaning services
Clothes steamer
Laundry detergent
Laundry room
Ironing service
Free
Laundry service (off-site)
Laundry service (on-site)
Free
Facilities for children
Children's slippers
Children's toothbrushes
Accessibility
Handrails on stairs
Visual alarm devices in hallways
Stair-free main entrance
Safety & security
First aid kit
Fire alarm
Keycard entry system
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
CCTV in public areas
Carbon monoxide alarm
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
The property will provide check-in details after booking
If you will arrive outside of check-in hours, contact the property 1 day in advance by phone
Guests Accepted
Guests from all countries/regions are welcome at this property
Child policies
Children of all ages are welcome at this property.
Children between 0 and 12 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
For all room types, cribs and extra beds cannot be added.
Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-10:00 Open
| Height | Fee |
|---|---|
Children under 1.2m in height | Free |
Children between 1.2–1.4m in height | CNY 20.00 (approx. €2.44) per person |
Children over 1.4m in height | CNY 48.00 (approx. €5.84) per person |
Adult | Buffet:CNY 48.00 (approx. €5.84) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositNo deposit required by the property
Pets
Pets are not allowed
Service animals
Service animals are allowed on request
Age Requirements
The guest checking in must be between 18–70 years old.
Paying at the hotel
- Cash
Frequently Asked Questions
What are the check-in and check-out times at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
Check-in time at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
Does Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) have a pool?
No, Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) does not have a pool for guests.Does Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) have a pool?
Are pets allowed at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
No, pets are not allowed at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza).Are pets allowed at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
Does Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) serve breakfast?
Yes, Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) serves breakfast for guests. Breakfast options include Western, Chinese style. Does Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) serve breakfast?
How much does it cost to stay at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
Room prices at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
How to get to Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) from the nearest airport?
The nearest airport is Chengdu Shuangliu International Airport, located about 43 mins from hotel by car (18.6 km) away.How to get to Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) from the nearest airport?
What’s the cancellation policy at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
The cancellation policy at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) depends on your room type and booking terms.What’s the cancellation policy at Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza)?
Does Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) offer airport transfers?
No, Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) does not provide airport transfers for guests.Does Palace Hotels(ChengDu Polar Ocean Park He Yue Plaza) offer airport transfers?
About This Property
| Nearest Airport | Chengdu Shuangliu International Airport |
|---|---|
| Distance to Airport | 18.64KM |
| Nearest Train Station | Chengdu South Railway Station |
| Distance to Train Station | 15.55KM |
| Nearest Subway Station | Wan'an |
| Distance to Subway Station | 1.24KM |
| Average Price From | EUR53 |
| Hotel Star Rating | 4 |