ShanzhaSandra
March 15, 2023
It’s far away from the big picture. I’m a girl traveling alone. I need to transfer in Chengdu and take a flight around 7:00 the next morning, so I stayed at a hotel near the airport for one night. The hotel is very close to the airport and provides airport pick-up and drop-off Service, but when I finished check-in and entered the elevator, the driver chatted with the receptionist girl at the front desk and asked her which room was it? The front desk told him directly!
At that time, I felt very upset, but it was already one o'clock in the morning and I didn't want to spend any more time, so I didn't say anything. I didn't expect the driver to cough at the door of my room at five o'clock the next morning. I heard a voice outside the door. I guess it was to urge me, just as the luggage was almost packed, I went out to get the luggage, and went back to the room to check if there were any missing items. What I didn't expect was that the driver followed me into my room at this time! Looking around in my room, I didn't want to stay in the room for a second and came out. Later, I found that there were items left behind and asked the courier to pick them up at the hotel at my own expense. I have asked the front desk to provide a wake-up call service. There is no need for a driver to come to my door. If the hotel is afraid that the guest will miss the flight, they can call again to remind them, or send a woman to remind them. The driver should not enter my room anyway, and the front desk should not tell others the guest's room number. , I really don’t know how this hotel training is done, where are the most basic principles of the hotel industry? Speechless, single women choose this place carefully, no sense of security
In addition, the room I arranged was facing the street. The sound of planes taking off and landing and the sound of cars on the road were very loud. I heard the noise all night.
The girl at the front desk is nice but unprofessional. I checked out early and the breakfast was not open yet. She prepared bread for breakfast and upgraded my room. I am very grateful, but please don’t tell others my room number! please
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