Guest User
November 10, 2024
Very unsatisfactory experience, this is the second experience, I thought it was good before, so I chose it for the second time, but I was very disappointed.
1. No one was waiting for check-in, and no one led me after check-in, I had to find it by myself
2. We went out after checking in, and only found out that there was no TV in the room when we came back at night, and the air conditioner could not be used. We contacted the front desk and made more than 10 calls but no one answered
3. Since the room type facilities booked by Ctrip have TV, we informed that the room type is different, that is, some rooms do not have TV. But you have many room types on Ctrip, so write it clearly, isn't this deceiving consumers?
4. I can't complain about the breakfast. Since the boiled eggs are stinky, I feel abnormal when I peel them. After peeling them, I smell them. My God, the quality of this 5-diamond hotel is like this
In short, it is a very bad experience and the quality is too poor
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