Anonymous User
May 5, 2024
Every time I go out, I book a hotel from Ctrip, and I have never given a bad review of a hotel. This was a very bad stay! First of all, this is a parent-child hotel, and the sanitation must be up to standard. First, when I opened the door, there was a strong fishy smell. The child said it was like the body odor of cats and dogs, and I thought it was like the smell of dirty water mopped with a mop. Second, there were a lot of hair in the bathroom. The cleaning staff said they were too busy to clean up, and they would understand after the energy saving. I arrived at the hotel at 3 pm, and they told me that I had to wait for 2 hours, so I had to put my things in the room and take the children out first. Third, the room was a parent-child hot spring room with 2 adults and 2 children, and there was no bathrobe for the children. I only asked: After the child got up from the water, the temperature was 18 degrees, did he need to wear it? What's even more fun is that I called the front desk, and it took nearly 30 minutes to deliver it. The funniest thing is that the front desk customer service thought I didn't understand Sichuan dialect, and all kinds of unpleasant words came from the phone... I called many times, and finally heard that it was me, and I hung up after a word of dismissal... The shower was pitifully small, and the box for toilet paper was full of old dust. The child also told me that her bed sheet had holes and was covered with a pillow... There were too many things, and I couldn't afford to find a hotel anymore. By the way, the water in the hot spring pool... I won't say more. The child is most interested in the farm next door, and the child likes to play. How did the good reviews come from? When leaving, the front desk will give each customer a small gift. What is it, I don't want it, and I didn't see it~ So it's all brushed out! The price is set at more than 600, and the sanitary environment can't keep up with everything. It doesn't seem to be busy during the holidays.
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