Guest User
March 23, 2025
I booked this hotel through the platform nearly 10 days in advance, but at noon on the day of check-in, the hotel suddenly called me to change the room. After communicating with the platform, we were still allowed to stay in the room type we originally selected. After checking in that afternoon, we went out for dinner. When we came back, we found that this was a problematic room. I don’t know whether the hotel gave us a problematic room because I reported the problem to the platform, or their rooms are like this. If it is the former, it means that their service is not good; if it is the latter, it means that their facilities can no longer meet the needs. The two square towels in the bathroom are not their logos, one of them has two holes, and there is a toothbrush left in the shower room! No matter what the reason is, I don’t recommend choosing this hotel again!
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