Vienna International Hotel (Chengdu Wenjiang University Town Fengxihe Subway Station)

Service: The service is really bad. I have stayed at Vienna International twice in different places. Each time, the service experience was very poor, extremely poor! This time I forgot to bring the charger. When I woke up in the morning, my phone was out of power and turned off. I wanted to borrow it. Please bring it to me at the front desk. A boy at the front desk hesitated for a long time and said that there was no one at the front desk and he couldn't bring it to me. I said yes, I came down, but there were three people standing at the front desk. And they couldn't lend me the charger, so I was asked to stand at the front desk to charge my phone. It would be impossible to change to other hotel chains in the same category, All Seasons Orange...Jinjiang Group's training and service awareness is really poor. Facilities: Xiaodu's intelligence is poor. It doesn't even turn off all the lights. The curtains have been opened several times but can't be controlled...it's not very useful. The toilet is actually not smart. Other chain brands or independent hotels are basically comfortable and high-end toilets that are at least light smart toilets. You opened this place in 2022, so you can’t say it’s too old and hasn’t been renovated.

The sound insulation is very poor. The thumping of chess and cards upstairs can be clearly heard downstairs. I reported the problem to the front desk and it is the same as the wood. I didn't sleep all night until the problem was solved.

The room is clean and hygienic, the area is large enough, and the comfort is very good

The room hygiene is very good and the sound insulation effect is also good. very good

The room is clean and the service attitude is good

I booked a single room with a large bed. Two waiters at the front desk worked on the computer for a long time, and finally got a standard room.