Yitel Hotels in Chengdu

Highly recommend this hotel! It’s located right opposite the subway station which makes it convenient to get around. The room was modern and well decorated (seemed like it was recently renovated), as well as spacious and very clean. It had the most comfortable bed!! Sound proofing was excellent - some past reviews mentioned construction noise but can confirm I didn’t hear anything of the sort during my stay. Will definitely stay again when I’m back in Chengdu! (My photo doesn’t do the room justice —looks way better in real life!)

Overall, I will book here again next time. I saw the traffic jam on Chunxi Road, but luckily I didn’t book there. It’s easy to take a taxi here, it’s quiet, the noodles downstairs are delicious, and there’s Lawson opposite, which is very convenient. It's not too far to walk to the subway. Hygiene: Very clean, cleaned every day and supplies replenished Environment: Maybe because smoking is allowed, there is a little smell of smoke coming out of the wall near the bed, but it is acceptable. After reporting to the front desk, freshener was sprayed and the window was opened for ventilation. However, the window is not soundproof, and the sounds outside can be heard. It's so clear, but the sound in the corridor is not very audible. Fortunately, the location of the hotel is relatively quiet, so it does not affect your sleep overall. Service: Yes, the tea is very fragrant. It’s nice to have a cup on such a cold day. I also gave you a panda clip, so I took a selfie immediately🤳Hahahaha Facilities: Complete and easy to use. You will definitely make hot pot here. The clothes all smell. There are enough hangers to dry many pieces. The smell of clothes will be gone the next day. There is a clothesline in the bathing area, which is OK. The main reason I booked this place is because it has a bathtub! ! It’s so comfortable to take a bath🛀. The bathroom is very big. The room is separated from the bathroom by a wall. It’s not like other hotels that only have a dry and wet separation or frosted glass. You’re not afraid of embarrassment with your parents hahahaha (disadvantage: the machine in the laundry room is a bit difficult to use) , only advance and never retreat, you can’t pause when you start😰) It’s been a long time to write, but there are too few reviews on the family room. For reference, it’s worth it, and it’s cost-effective.

There are still a few kilometers away from the wide and narrow alleys, not as close as expected! Facilities: OK Hygiene: OK Environment: OK Service: The last guest had a bracelet in the room. The waiter went to the room to find a bracelet at night? And I stayed for the second night. Why did I go early? Besides, the room was cleaned up at that time. How could there be a bracelet that was really honey operation?

The hotel front desk staff Xiao Min provided very good service. The hotel's laundry service was great. The hotel was very clean and you could check in with confidence. It was very convenient to eat. The hotel's tea was good. I will come again if I have the chance.

Our recent stay at YiTel Hotel was exceptional! From the moment we arrived, the staff went above and beyond to ensure our comfort and satisfaction. The check-in process was seamless, and we were warmly greeted with a smile. The room was immaculately clean, spacious, and thoughtfully designed with modern amenities that made our stay extremely comfortable. The bed was particularly cozy, ensuring a restful night's sleep after a day of exploring. We also loved the hotel’s dining options. The breakfast spread was delicious and varied, with fresh, high-quality ingredients. The attention to detail and the effort to cater to different dietary preferences were greatly appreciated. The location is another highlight—it’s conveniently situated near key attractions and transportation, yet it remains peaceful and quiet, offering the perfect balance. What truly stood out was the service. The staff were attentive, friendly, and always ready to assist, making us feel valued as guests. We highly recommend YiTel Hotel to anyone looking for a comfortable and memorable stay. It’s a place where hospitality truly shines. We’ll definitely be back!

The kids were clamoring to go skiing and chose this hotel. The kids loved it. The facilities and equipment are so complete. The hot spring pool and billiard room completely satisfy the kids' curiosity. They can also have afternoon tea. The room is also clean and tidy, and it is quite comfortable to stay in. The staff's service attitude is very good! There is a laundry room to wash clothes. I had the hotel's mushroom soup pot for dinner. Thumbs up! This taste is more suitable for the whole family. Parking is also convenient, and it is very close to the cableway entrance, which is very convenient for going up the mountain. A hotel with a high cost performance

The house is very clean and the attitude is very good. The surrounding transportation is also very convenient. They also helped to upgrade the room for free. If I forgot something, they took the initiative to contact me to help mail it. It was a very pleasant experience and I will definitely come again next time.

This time I went to Chengdu to participate in the marathon. I originally booked a hotel other than theirs (I must first mention the previous hotel), but the Crescent View Hotel, from October 25th to 28th, 4 days and 3 nights. This hotel is really the worst! I booked my flight in September. Because I had a flight at 9pm, I called the hotel before booking to ask if I could check in if I arrived at midnight on the 25th. They told me I could. Then I bought a ticket for 9am on the 24th. I called again to confirm before leaving on the afternoon of the 24th. But no one at the front desk knew about it. They said that the hotel had no rooms that day and I would definitely not be able to stay there (this reply came after I actively urged them to call several times). They also asked me to produce evidence to prove that I did make the call (like I was making a fuss for no reason). Then I asked their manager to call me back. The manager said, ”I told you, there are no rooms. Even if there are rooms, you can't pay an extra night's room fee.” I told her that since I was going to Chengdu, I couldn't afford to pay for one night's room fee. But you didn't tell me how to operate if there were no rooms in the hotel. When I called in September, you told me that I could stay there if I arrived at midnight, but you didn't tell me how to calculate the room fee if I arrived at midnight. The point is! Her tone of scolding was like I was her subordinate, because in the previous phone calls, they denied the facts and asked me to produce evidence. I recorded the phone call with this manager. She said very arrogantly, ”Go and complain, it's up to you. Please avoid the Crescent Moon Hotel. The manager is called *** and the front desk is called ** (probably a name to deceive me). Then I called Ctrip. Ctrip investigated the time when I booked the ticket. I did call and ask on the same day, and confirmed with the hotel. They also found the person involved, but the hotel still let it go. There was no apology and no solution! At that time, my impression of Chengdu really became very bad because of this hotel. Later, at the suggestion of Ctrip, I stayed in the Heyi Zhige Hotel, which was also very close to the starting point of the marathon. At first, I was a little worried when I read the reviews. At 1 a.m., many people just arrived at the airport. The hotel was very considerate to call and ask when they would arrive. After arriving at the hotel, they knew that I was running a marathon and gave me a very cute panda. To be honest, I have gone out to run marathons many times and stayed in many hotels. No hotel has prepared gifts for runners. I was really touched at that time! I originally booked 4 days and 3 nights, and later extended it for another day. The cleaning lady was also very enthusiastic. My mother was in the hotel on the day of the horse race, and the aunt took the initiative to ask if she wanted to come clean. The service attitude is amazing! No comparison, no harm. Don't just look at the hotel environment. I can't imagine if there was no previous incident, I would have stayed in Crescent View. What's the problem? They took out that kind of bad attitude and said, ”You can stay if you want to, or not. If you come out to play, won't you be pissed off?” Final summary: 1. Although the decoration of Heyi Zhige Hotel is old-fashioned, the room is really big and there are many places to put things; 2. Both the front desk and the aunt are very enthusiastic. Only then did I realize that Chengdu people are really hospitable and speak softly. 3. Safety issues: There are old-fashioned locks in the guest rooms. I also have this kind of locks at home. They are very firm when hung up, so people feel very safe. 4. Transportation is very convenient. You can take the subway after walking 600 meters. There is a bus next to the door. I recommend taking bus No. 64 to eat Pu Gai Noodles, and then take the Chunxi direct bus there to see the giant pandas, or walk to Wenshu Temple from Pu Gai Noodles. It is very convenient. There is a Walmart next to it to buy specialties, which can also be mailed home. Finally, I would like to say that the Crescent Moon Haojing is a lightning-proof view! I will come to Chengdu again. If I come, I will still live here! See you at the Chengdu Marathon in 2025!