2-Star Hotels in Chesapeake

It was not the quality of the Comfort Suites that we usually stay at. We checked in and were sent to a room on the third floor at the back of the hotel. When we got there there was a cleaning cart outside and the door was propped open. We walked in and sat our bags down. There was a spray bottle and rag on the furniture. My husband started calling the front desk when the housekeeper walked in. She was pretty rude and said ”I'm not done with this room.” We explained that the front desk sent us there. She then told me to remove our luggage so she could clean the area for another guest! We went back to the front desk to get another room. With the housekeeper telling other housekeepers that the front desk had done it again as loudly as she could! The front desk person gave us another room right across the hall from the 1st one so off we went again. I have to admit that the second room was clean. The bathroom was pretty good with a large shower. One of the parts of the grab bar had fallen down and needed to be replaced. Each time we went into the hallway the housekeepers were blocking the hall with their carts and conversations. They didn't seem to care that guests were trying to get to the elevator. We will continue to stay at Comfort Suites but don't think we will come back to this one,

When we arrived I went in to check in and there was nobody at the front desk. I stood there for 2-3 minutes before a man came from near the elevators and checked me in. He was not that friendly and said very little. Our room was ok, typical setup for this type of hotel. I still do not understand why some hotels have no vent in the bathrooms. After taking a shower it all steam and have to open the door to be able to use the mirror. There were a few signs of wear and tear mainly in the bathroom. The breakfast was decent, cold cereals, waffles, bagels, eggs and sausage. It was a quick stop for us. There are a few chain restaurants very close by. When I went to check out there nobody at the front desk and I was not going to wait for someone so I put my keys behind the desk and left.

Hotel was exceptionally clean & staff was very nice & accommodating. However, our room was not ready until after 7:00 pm. I was promised a refund that never happened & have yet to receive a credit for a mystery charge on my card that I did not authorize.

I made a reservation and held it with my credit card one week before my arrival date. On the day of arrival, while enroute, I received a phone call from the front desk telling me that they had to cancell my reservation due to overbooking the hotel. The front desk clerk did let me know that there where other hotels close by if I was interested. I asked to have the names of the properties emailed to me. Instead, I received an email showing that I made a late cancellation which comes with a cancellation fee. The hotel manager was kind enough to waive the fee but made no attempt to find me a room. Every staff person that I had spoken with had a very clear ”Could Care Less” attitude. I did manage to get a room through Hilton Honors, which I have been a loyal member for over 25 years. Although, their attitude was about the same as the Hampton Inn in regards to the issue. So, if your travels require you to have a guarantied room, do not make a reservation with this hotel, and think twice about making one with any Hilton property. I do not think that Hilton fully understands the power of a network of a respected person attending a business meeting with 150 other travelers. Many will not stay here again.

The General Manager (Savannah) and the Front Office Supervisor (Sharon) are two of the most caring people I have ever encountered at a Marriott property. I have been a loyal Marriott customer for 15 years. I have stayed at a number of properties, but this property will forever stand out to me. Some properties have lost their ”human” side of things and treat customers as $$$, however, this property treats people with compassion and care. My father became ill while staying at this property and needed an ambulance. Within minutes they contacted an ambulance and got him to the hospital right away. They even went as far as trying to reach out to family members to inform them of what was happening. Although they were sold out that night, they were able to secure another room for him at a sister property so that he would not be without a room, once he was released. They were able to gather all his items from the room and place them in a safe area and were very friendly to the family members that came to help. The property itself is very quiet and clean. They even provide fresh baked cookies at the desk for guest! Such a great touch!! Definitely would return for not only the hotel accommodations but for also the welcoming staff! Consider this a piece of relaxation during your travels!

The front desk worker was diligent about ensuring we had the rollaway bed we requested. The breakfast was nice and the worker went out of his way to find more oatmeal options for my picky kid. All in all we were very happy with the service we received.

Very good, very quiet and very convenient, because the itinerary was postponed, I kept renewing at this hotel. Although there are many hotels nearby, this price/performance ratio is still OK.

We came in really tired and my gps didn’t lead us to exactly where we wanted to go but this is where we ended up. It was a good nights sleep. So good when Max asked if we need to stay another day we quickly said yes! We explored the area and came “home” to another great night. Wesley was excellent as well with his customer service. He answered some of my questions. I also loved the Waffle station at breakfast. There was 3 different flavors offered. Then the next day a fourth flavor that replaced one of the other flavors. We will definitely be returning

With a stay at Economy 7 Inn - Chesapeake/Portsmouth in Chesapeake, you'll be in the business district, within a 15-minute drive of Waterside District and Sentara BelleHarbour. This hotel is 13.8 mi (22.2 km) from Naval Station Norfolk and 15.2 mi (24.4 km) from Hampton Coliseum.Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.Featured amenities include a 24-hour front desk, laundry facilities, and an elevator. Free self parking is available onsite.Make yourself at home in one of the 58 air-conditioned rooms featuring refrigerators and microwaves. 32-inch LED televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature hair dryers and toothbrushes and toothpaste. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.

Great stay. Rooms are clean, comfy beds. Nice and quiet. Nice showers and water pressure. Great customer service. Everyone here (especially Sam and Candice) goes above and beyond to make sure you are comfortable and accommodated and enjoy your stay all with a smile. Would recommend 10/10