Hotel Lagoon - Pet Friendly
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1 night
1 room, 2 adults, 0 children
All properties in Chetumal
Hotel Lagoon - Pet Friendly
Av México Manzana 19 Lote 1-A, Centro, 77900 Subteniente, Chetumal, Quintana Roo, 77900, Mexico
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Highlights
Free parking
Ideal location
Lots to do
Pets welcomeAmenities
Restaurant
Outdoor swimming pool
Private parkingFree
24-hour front desk
Luggage storage
Currency exchange
Wi-Fi in public areasFree
VIP check-in service
All amenities
Property Description
Located in Santa Elena, Hotel Lagoon is within a 15-minute drive of Payo Obispo Zoo and Planetarium Yook'ol Kaab. This hotel is 10.4 mi (16.8 km) from Lake Bacalar and 6.7 mi (10.9 km) from Palacio Municipal De Othon P. Blanco.
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7.5/10
Cleanliness7.5
Amenities7.5
Location7.5
Service7.5
All 19 reviews
Surroundings
Airport: Chetumal International Airport
(11.3 km)
Landmarks: Subteniente López Park
(540m)
Landmarks: Frontera belice
(880m)
Landmarks: Holy Family Catholic Church
(5.9 km)
Landmarks: Estadio Lopez Portillo
(5.9 km)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
Garden View Single
1 Double bed
Non-smoking
Private toilet
Daily housekeeping
Check Availability
Double Garden Or Lagoon View
Private toilet
Daily housekeeping
Check Availability
Guest Reviews
7.5/10
19 reviews
- Cleanliness7.5
- Amenities7.5
- Location7.5
- Service7.5
Average for similar properties in Chetumal
Review summary
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Cleanliness: The hotel maintains clean rooms and bathrooms, with no significant complaints about hygiene or maintenance issues reported by most guests.
jose
March 4, 2025
I had booked for one night and the included full breakfast. Unfortunately not only were they “understaffed” and had to wait for someone to bring snacks (which they had specifically SAID that it would be a ”home-cooked” breakfast, but when we asked for milk for coffee (the only thing that actually had), the cup had ants and dust on it.
The pictures on the website are lies. The property is mostly abandoned, NOT safe to book! My family arrived late as we had been going to activities the whole day and it was late when we arrived and unfortunately could not cancel the booking as they “couldn’t do a refund”
The only good thing was clean towels.
jose
March 3, 2025
Fake pictures, the whole property is in terrible conditions, the only good thing was clean towels and sheets.No breakfast at all! Because the cooker was sick. Worse staying ever! I would not recommend it! 10 more minutes drive and you will have much better option in Chetumal.
paul
February 23, 2025
Simple and charming with just the essentials good jumping off point to Belize for "free zone" duty free shopping and ******. Tgere's not a lpt in walking distance but Uber and cabs are cheap. Food at the ****** was surprisingly good. You simply can't beat the price and welcoming staff. Thank you for an enjoyablr stay, albeit short.
James S
December 4, 2024
A good stopover near the Belize border
A great place to stay as you travel to or from Belize: very close to the border. We stayed two nights. Enjoyed the view of a lagoon, swam in the small pool, visited Chetumal and a couple of other nearby communities that face lagoons. Excellent breakfast!
Gerardo
April 2, 2024
I was far from what we could see in the pictures, the bathroom was poorly clean and they had no extra towels.
The A/C unit needed maintenance.
They didn´t clean the room as a regular hotel will do.
Felipa
February 2, 2023
Friendly and great customer services, rooms and overall place welcome ambiance. Peaceful and clean
Ted
May 10, 2024
Kind staff
Faty
February 28, 2025
Para pasar la noche si vas a la zona libre. La piscina parece tener agua de la laguna.
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Services & Amenities
Most popular business facilities
Restaurant
Outdoor swimming pool
Private parking
Free
24-hour front desk
Luggage storage
Currency exchange
Wi-Fi in public areas
Free
Outdoor swimming pool
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in public areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Front desk services
24-hour front desk
VIP check-in service
Luggage storage
Currency exchange
Tour and ticket booking service
Languages spoken
English
Spanish
Food & drink
Lobby bar
Room service
Public areas
Picnic area
Smoking area
Garden
Cleaning services
Clothes dryer
Dry cleaning
Additional charge
Laundry service (on-site)
Additional charge
Facilities for children
Children's meals available
Accessibility
Accessible rooms available
Safety & security
First aid kit
Fire extinguisher
Security personnel
Intruder alarm
Smoke detector
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Children between 0 and 8 years old can stay for free if no extra bed is needed.
Cribs and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
CuisineAmerican, Continental, Vegetarian
StyleBoxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are allowedAdditional charge
Fee: Contact the property for details
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
- Cash
Property Description
- Number of Rooms: 12
Phone:+52-983-8345270
Located in Santa Elena, Hotel Lagoon is within a 15-minute drive of Payo Obispo Zoo and Planetarium Yook'ol Kaab. This hotel is 10.4 mi (16.8 km) from Lake Bacalar and 6.7 mi (10.9 km) from Palacio Municipal De Othon P. Blanco.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a satisfying meal at Maiz serving guests of Hotel Lagoon. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 12 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Take advantage of recreation opportunities such as an outdoor pool or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, tour/ticket assistance, and a picnic area.
Enjoy a satisfying meal at Maiz serving guests of Hotel Lagoon. Mingle with other guests at the complimentary reception, held daily.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 12 individually decorated guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided daily.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Lagoon - Pet Friendly?
Check-in time at Hotel Lagoon - Pet Friendly starts at 14:00, and check-out time is by 12:00.What are the check-in and check-out times at Hotel Lagoon - Pet Friendly?
Does Hotel Lagoon - Pet Friendly have a pool?
Yes, Hotel Lagoon - Pet Friendly has a swimming pool for guests.Does Hotel Lagoon - Pet Friendly have a pool?
Are pets allowed at Hotel Lagoon - Pet Friendly?
Yes, pets are welcome at Hotel Lagoon - Pet Friendly, but we recommend calling ahead to confirm details (e.g., pet size, fees).Are pets allowed at Hotel Lagoon - Pet Friendly?
Does Hotel Lagoon - Pet Friendly serve breakfast?
Yes, Hotel Lagoon - Pet Friendly serves breakfast for guests. Breakfast options include American, Continental, Vegetarian style. Does Hotel Lagoon - Pet Friendly serve breakfast?
How much does it cost to stay at Hotel Lagoon - Pet Friendly?
Room prices at Hotel Lagoon - Pet Friendly vary by travel dates, hotel policy, and other factors. Enter your travel dates to see current prices.How much does it cost to stay at Hotel Lagoon - Pet Friendly?
How to get to Hotel Lagoon - Pet Friendly from the nearest airport?
The nearest airport is Chetumal International Airport, located about 15 mins from hotel by car (11.3 km) away.How to get to Hotel Lagoon - Pet Friendly from the nearest airport?
What’s the cancellation policy at Hotel Lagoon - Pet Friendly?
The cancellation policy at Hotel Lagoon - Pet Friendly depends on your room type and booking terms.What’s the cancellation policy at Hotel Lagoon - Pet Friendly?
About This Property
| Nearest Airport | Chetumal International Airport |
|---|---|
| Distance to Airport | 11.3KM |
| Average Price From | AED193 |
| Hotel Star Rating | 3 |