Vdara Pool Resort Spa Chiang Mai

I booked this hotel as part of my stay in Chiang Mai as I came here to train boxing. This is rated as a 4 star, however in my opinion it is closer to a 3 star. Pros: 1.The service was really good. Everyone is helpful and talks with a smile. 2. The room is huge! Alot of space. 3.The location isn't too far from the centre. I enjoyed the quiet nature of this place. 4. Welcome fruit was a nice touch 5. It's close to the airport. Cons: 1.Very dated and weathered, needs a much needed update. 2. Alot of signs was in Chinese only, I locked my passport in the safe by accident because I couldn't understand the notice. 3.There are ALOT of warning signs around the whole place. Penalty for this penalty for that. Even a penalty if you accidentally start your period and soil the sheets accidently. This was not welcoming. 4. The cleaning was subpar, I would get fresh towels and the bin emptied. But the bed sheets weren't changed once I was there for 6 days. Limescale in the bathroom. 5. The pool bar is closed and the pool towel area is closed. I say closed lightly, it's not used at all. I was confused about where to get my pool towel from and I was directed to the bath towels back in my bedroom 6. The pool is in the middle of the hotel rooms therefore creating a epicentre for sound to travel. Anyone having any conversation can be heard and echoed if you are at the pool. If it wasn't for the genuinely lovely staff members I probably wouldn't have stayed longer than a day. The warning signs tipped me over.

The room was spacious , the beds were comfortable and the staff were helpful and accommodating.  I had a little accident on the property and the staff showed so much care and generosity by providing dinner complete with wine.  I would definitely stay again.

I was attracted by the swimming pool on the picture of the resort, however it was a little bit disappointing in fact🙈 And the location was a little bit hard to get in too, unless you liked quiet environment for stay🤔 I think the biggest advantage of this resort was the rooms were big enough as you can see😂 But there was ONE thing I was very concerned about: the lock of the door🚪 I forgot to take the picture of it but it was only a normal door lock, no other security lock on it😅 It made me feel unsecured even we lock the door🔐 To sum up, I think I won’t come back again although the breakfast was good🫣

Cleaning and big room. Breakfast not much variety

Pros - i booked the biggest suite and it was nice n big. Welcome drink quite nice and refreshing even at late evening check in. The receptionist courteous and if you decide to stay here rented car is highly advised. Cons - Not much staff, No amenities, dint see any restaurant and spa is outdated with quite sorry service. Breakfast spread was quite poor and staff mostly is non english speaking. Concern - I had a situation with spa. First day I used1.5 hours and while massage was OK the lady kept talking/laughing/joking making it hard to relax, she even make repeated comments "you sleep hahshahss, dont sleep ok !!".. Since my knee was still hurting I booked next day slot however I waited 20 mins for her arrival. There was some confusion which they did not inform. Eventually she was rushy n panicky in service and hurt my knee.. upon which i just had to walk out midway, since she wasnt understanding my request to stop pressing on one point for 10 mins. It is also important to highlight that the spa price for similar services in the city is 100 to 300 baht depending on location, and here was 1000 baht for 60 mins. The spa owner came to apologise or check next day but again unable to understand English clearly. Situation 2 - while we did the suite room, it smelled at a particular time, being close to sewer. No clear response was provided, we just had to deal with it. Situation 3 - too many mosquitoes, and when complained given an insect killing racket for us to keep kiling them individually, then a simple spray. Overall, I would not recommend this resort at all, as even the location is hidden among a place like village or countryside homes difficult to find. Generally staff is kind but needs to have English speaking staff at spa etc

We family stayed 3 days at Vdara Pool Resort Spa. My 8 years Son said to me” Baba if i recommend Vdara to someone about rating is 10/10. Everything was fantabulous ( staff very friendly, helpful, cheerful & hygienic. We will really miss Vdara..❤️❤️❤️