Chiang Mai: 1337 hotels found

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Recent Reviews for Chiang Mai Hotels

Shangri-La Chiang Mai

Shangri-La Chiang Mai

8.9/5389 Reviews
Night Bazaar Area
The location of the hotel is right in the center of Chiang Mai, which is very convenient. I was upgraded to a Horizon Club room, giving us access to the Horizon Club on the 11th floor for drinks, breakfast, and supper before dinner. The service overall was great, but there were some issues. We were placed in a conjoined room, and on our last night, we were woken up by noisy guests who checked in late next door. I called the front desk to request that they move the guest to another room, but the staff member seemed unable to provide a solution. I had to take NyQuil to get back to sleep, only to be woken up again at 6 a.m. when the same guest slammed their door loudly. Additionally, we encountered another issue when a staff member entered the elevator with us, pressed the button to the basement, and laughed, forcing us to ride down unnecessarily. These incidents are unacceptable for a high-end hotel and significantly detracted from an otherwise good experience.

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