Premier Inn Chichester South (Gate Leisure Park)

This was a dispiriting experience although staff were very friendly. The corridors are gloomy - Premier Inn could do with rethinking their internal decor. The room was ok but had an extremely noisy extractor fan that couldn't be switched off. Breakfast lacked oats or muesli and the toaster was very slow. Coffee from machine was insipid. Price was high because of Goodwood.

The evening meal was a microwaved overcooked disgrace. A hammer anD chisel would have helped get into the "Steak and Ale" Pie. When I did eventually manage to break into it, it contained about a small dessert spoon of meat. The accompanying gravy was like glue. My wife's scampi was overcooked also and her mushy peas were solid. Without any warning, the bar closed at 10.00pm ...... unheard of!!! The toilets, both ladies and gents, were dirty and stank of pee. I should have asked for a refund, but, I am not confrontational. I'll be hard pressed to use Premier Inns again.

This is our 2nd visit to this hotel. We arrived at 4:30pm on Wednesday 21st May only to discover that the lift wasn't working & customers had already been moved to the ground floor because of it. I'm disabled so as you can imagine this was a nightmare for me - I had booked a Premier Plus room & all those rooms are on the 2nd floor.......why is that?!?! I struggled that evening & unfortunately didn't have a great night because of the pain in my legs having to use the stairs several times. The lift was eventually fixed the next morning but only when we were checking out - I still had to struggle to come down for breakfast the next morning. There was terrible delays at breakfast due to short staffing. There was only one woman having to manage reception & serve customers in the dining area. A member of staff arrived from another branch but I didn't see him but in the end a member of management came to assist. It took far too long for help to arrive which was so unfair on the poor woman who did her ultimate best but it was too much for her to manage on her own. The food was lovely as usual but the delays ruined my experience. We are returning to Chichester in July but we will be looking for alternative accommodation. I paid far too much on this visit & was very unhappy going home yesterday which is a pity.

This was our second stay at Chichester Southgate Premier Inn, and once again, it offered exactly the kind of peace and comfort we needed—this time under slightly more stressful circumstances. I stayed on Sunday night ahead of a hospital procedure, and then again on Tuesday night after being discharged. My husband, Peter, stayed the full three nights to be nearby, and the Premier Plus room was a real win for him. The bed was as wonderfully comfortable as always, and I’ve long been a fan of Premier Inn’s blackout curtains (seriously, they’re a game-changer). Peter especially appreciated the quiet environment, the rare luxury of full control over the TV remote, and the mini fridge in the room, which came in very handy during his solo stay. The shower was another highlight for him—powerful, hot, and perfect for unwinding. He also enjoyed a hot breakfast each morning that was beautifully cooked and nicely presented. That said, the only aspect that could use improvement is the breakfast process. Unlike other Premier Inns where there’s a buffet, this location requires you to place an order with staff. While this is fine for most, Peter has high social anxiety and finds ordering face-to-face difficult. Thankfully, knowing the routine from our previous visit helped, but a self-serve or hybrid option would make the experience far more accessible and relaxed for people like him. All in all, it was another restful, clean, and well-organised stay—one that helped ease the strain of a hospital trip. Thank you, Premier Inn Southgate. We’ll absolutely return—hopefully just for leisure next time!