Best Chino Hotels

どこのスタッフも対応が良かったです 大浴場がホテルから離れていてシャトルバスも出ていると案内されましたが3分くらいなので歩いていきました 食事の際アレルギーがあることを伝えたら細かく質問していただきアレルギーの食材は外してもらうことができました

Very good hotel, the price is very close to the people, clean and hygienic.

飯店地理位置很好居高臨下，從房間看出去就可以欣賞到湖岸風光，沿著湖邊散步可以走到對岸更加熱鬧，飯店走下去還可以坐天鵝船遊湖

Satisfied except for the meal

It is an inn that is easy to spend by devising old private houses.

We used it for 6 adults. The room was very large and I was able to spend it relaxing. It was cold, but the heating facilities were also solid, so the room was warm and healed by the wood stove. I would like to use it again.

Overall price performance is good but just too far

Stayed in March 2024. I have stayed at this hotel many times. This was the first time I booked through Trip.com. The website said it was a one night, two meals plan, but when I arrived at the hotel, I was told it was a one night stay without meals. We argued over the counter, but no one could come to an agreement. I called Trip.com and explained the situation. They admitted that I had booked a one night, two meals plan, but the hotel had received the reservation information from the wholesaler, Rakuten Travel, so I decided to hang up and wait to confirm with Rakuten Travel. When I called back, Trip.com proposed that I pay the hotel for two meals at once, and then Trip.com would transfer the amount later. There was no guarantee that the money would be transferred, and if it wasn't transferred, it would be a loss for us, so it was not a very good idea, but dinner time had already started, so I accepted it. I paid for the meal at the front desk, ate, and sent the receipt to Trip.com from my room. After I told them my transfer details, the amount was transferred the next day, so there was no expense for me, but I hope this never happens again.