Premier Inn Chippenham

A well placed hotel for our visit to see family and friends . Friendly staff and clean rooms

The hotel is close to the junction with the M4 and we had stayed there many years ago. We booked for one night entirely based on the convenient location. The restaurant next door was fine for evening meals but we would have preferred to have breakfast included with the overnight stay. (You can pay for it separately. I understand why hotels do this but we prefer not to do so.) The room (174) was comfortable and clean, though about as far from reception as you can get! (Not a problem for us.) We had brought the wrong adapter for charging our phones, so the reception lady very helpfully lent us the right one.

Clean room and usual good facilities in room. A little noisy early in morning due to all the van drivers going out. Car park gets very full with the vans, but there is room in the pub car park. Can't recommend the Pub as food not great. Good location for local area, including Bath. Useful taxi phone in reception.

Once again excellent service from staff! Neejam as always very welcoming when you arrive and she helped me with my luggage.neejam always goes the extra mile and always service with a smile! Also like to say thanks to rachel for getting me some clean towels and topping up my tea and coffee. Excellent staff excellent stay! Would recommend to anyone to choose premier inn chippenham!

Heating didn't work however we didn't fully realise until the children were asleep so weren't able to change rooms at this point, shame it wasn't checked prior to us checking in. Hotel staff didn't advise us on check in to pre book breakfast, we regularly use Premier Inn and pay for breakfast in the morning no problem unless advised otherwise. Restaurant refused to accommodate us for breakfast despite being rather empty! Disappointing as we spent a few hours there the night before having an evening meal with desserts and a few drinks and had an onward journey home with 3 kids.

Nice hotel, good location. Had a downstairs accessible room, but suffered with noise from a heavy footed person in room above. Room 56 had cobwebs, toilet cistern running all the time. Room cold on arrival and only a small convector heater. Good breakfast at choice & quality at the Brewers Fayre. Only stayed one night to visit family.