Michael W
April 13, 2025
Been several times but our last visit wasn’t the same , the place is going downhill, staff attire scruffy looking , rolled up shirt sleeves , no ties like they used to , shirts un ironed. Night porter very rude , asked him for another drink at the bar at 10.50pm told he wasn’t going to serve us as we had enough ! We wasn’t drunk ! We wasn’t loud or being a nuisance, this is unacceptable. And this has made me want to not return again . Used to love staying but unfortunately I can honestly say I feel I don’t want to return due the fact this place is no longer how it used to be , it’s like the staff etc have no care for the place anymore