Tour11027897279
August 28, 2024
On arrival the receptionists were friendly and welcoming , offered a welcome drink and thoroughly explained all the key aspects of the hotel. Christina was amazing & always happy to help. When we got to our room ( there’s 3 of us ) we realised it was quite small for us, a double bed ( 2 singles pushed together) and a sofa pull out bed. This would have been fine however it blocks the balcony door so that wasn’t great. & 3 girls in a room made for 2 is not ideal at all- but apart from that the room was fine. Beds , even the sofa bed was comfy enough. Bottom sheet is apparently changed every other day but our pillow and duvet covers were not changed at all during our stay( there was a hole in my duvet cover so that’s how we noticed) and we stayed for 2 weeks. The rooms are cleaned and tidied by the staff everyday. If you don’t like mornings make sure to put a do not disturb sign on the door as they woke us up at around 8am but didnt have a problem after using the sign. The rooms are decent & we had a sea view - gorgeous. Air con works great but make sure your balcony door is fully shut as air con turns off when the door is open! Pools & spa - 2 outdoor pools, 1 quieter than the other. 2 indoor pools. The outdoor pools are like a warm bath which is less than ideal but after a few days we got used to it. Indoor pool is nice and cold though. The spa is gorgeous and the spa ladies are always helpful. Beach towels - You get a towel card on arrival and can change them every other day. Sunbeds - Sunbeds are allocated so no running around at 6am trying to get beds - we LOVED this. We were allocated beds by the beach bar at first but would rather be by the pool so after a few days they were able to get us beds round the pool. Bar & pool staff- Everyone had very strong English & are lovely to have a chat to. The guys that allocate sun beds and clean up around the pool are lovely & work so so hard everyday. The bar staff are great and the drinks are fab. Loved having an iced coffee in the swim up bar every morning. Cocktails, mocktails, spirits, coffee, tea, beer & milkshakes. All lovely and the staff won’t hesitate to give you recommendations. Bars - Pool bars: one is a circular bar so swim up bar on one side and regular bar on the other. The other located by the quiet pool. Beach bar is so lovely for cocktails at sunset!! Wine bar we didn’t try but it’s next to reception and it’s meant to be great ( if you like wine) but only open in the evenings Cocktail bar - only open in the evenings. We didn’t use this bar much as we were always down at the entertainment outside but they have live music every night until around midnight. Good to go after entertainment as this is open until 1am I believe - all inclusive ends at 12 but you can pay for drinks. Entertainment bar- used this bar every night as we were always outside watching the entertainment & svetlos ( I apologise if I spelt your name wrong :(( ) was fabulous. Very chatty, bubbly and