Guest User
December 19, 2023
The most heartwarming hotel experience. I was worried about poor conditions, so I didn't dare to book a special room. I booked a deluxe room, but the TV remote control didn't work, the kettle didn't work, and the room was cold. After the boss came back from outside, he changed the pot and told us that if we needed hot water to take a bath, we had to call the service desk first. He also said that you northerners take a bath once a week, which means you don't need hot water at all times. The boss turned on the air conditioner to 30 degrees, saying it would heat up, but the air conditioner automatically stopped in the middle of the night. He told the store in the morning that the lady boss kept accusing us of not setting the air conditioner to 30 degrees. When we checked out, we were told that there was a towel missing, but we had to take it. We angrily called the police and said that we could let the police open the bag and inspect it. The boss then refunded the deposit. Who wants to come to this store to suffer the consequences of being unhappy?
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