Anonymous User
August 31, 2022
I would like to remind everyone not to fall into the trap. The owner of this store rips off customers. After attracting customers to check in at a low price on the platform, he then asks you to pay more money to check in, otherwise he will kick you out. I booked a three-night room at this hotel on the platform at the price offered by the store, and it showed that the reservation was successful. Two days later, I went to the store to check in, but it was not until the evening that the boss said that he had not accepted the order. The money I paid for the room was too low, so I had to pay more to stay. If I didn't pay more, I would be driven away. It was already evening, and I was a foreigner and unfamiliar with the place, so I had to pay half of the money to the store. Afterwards, I was dissatisfied and asked the platform's customer service to deal with it. Finally, the platform called on the store to abide by the contract and refunded the money I was forced to pay. Fortunately, I booked on the platform and my safety losses are guaranteed. If the store cheats and drives away customers, the platform will help deal with it and recover my losses. For this, I would like to thank the Ctrip platform for fairly protecting and safeguarding my rights and interests, and also condemn this kind of cheating and maliciously cheating store owners.
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