Palapa Hotel
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Cilinaya
Palapa Hotel
Jl. Palapa No.16B, Cilinaya, Kec. Cakranegara, Kota Mataram, Nusa Tenggara Bar, 83238 Cilinaya, Lombok, West Nusa Tenggara, Indonesia
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Highlights
Excellent service
Free parking
Ideal locationAmenities
Private parkingFree
24-hour front desk
Luggage storage
Airport pick-up
Wi-Fi in public areasFree
Airport drop-off
Car rentals
Shuttle service
All Amenities
Property Description
With a stay at Palapa Hotel in Mataram, you'll be steps from Mataram Mall and a 1-minute drive from Pura Meru. This hotel is 9.8 mi (15.8 km) from Senggigi Beach and 0.9 mi (1.5 km) from Mayura Park.
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8.4/10
Very GoodQuite a recommendation for the price offered
All 15 Reviews
Surroundings
Airport: Lombok International Airport
(31.4 km)
Landmarks: Cinepolis Mataram Mall
(150m)
Landmarks: Ballroom Hotel Lombok Raya
(220m)
Landmarks: Pura Dalem Karang Jangkong
(240m)
Landmarks: Aston Inn Mataram
(280m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
14
Superior Room
2 Single bed or 1 Double bed
Free Wi-Fi
Non-smoking
Air conditioning
Private bathroom
Towels
Private toilet
Check Availability
Guest Reviews
8.4/10
Very Good
15 reviews
Verified Reviews- Cleanliness7.5
- Amenities8
- Location9.2
- Service8.7
Average for similar properties in Cilinaya
AI Summary
Centrally located with easy access to shopping, transport, and dining. Friendly staff offer good service. Guests appreciate spacious, clean rooms and comfortable beds. Ideal for travelers connecting to Sumbawa Island.
Guest User
June 17, 2024
Hôtel really dirty with a weird smell, I found blood stains on my bedsheet, the pillows were all yellow, location is fine.
nur harita
April 23, 2025
nice place
Alhoi Hendry
July 18, 2023
The hotel is very clean, but the hotel needed to upgrade their room
Alex und Vanessa
May 7, 2024
It's a low-budget hotel. But it was almost flawless.
It was relatively clean (a few stains on the wall). Bedding was clean, air conditioning worked great, hot water, plenty of space to unpack things, private parking and the staff was very nice and helpful.
Only downsides:
- The mattress was dead! You rolled to the middle and had back pain the next morning
- Dirty water came out of the tap every now and then.
Otherwise we were very satisfied. Thank you for the stay.
Original TextTranslation provided by Google
Guest User
March 20, 2024
Good location, cleanliness is lacking because there are traces of blood on my bed,
Original TextTranslation provided by Google
Yusuf Rama
June 3, 2024
Quite a recommendation for the price offered
Original TextTranslation provided by Google
Guest User
April 14, 2024
The room had cockroaches and lizards everywhere
Original TextTranslation provided by Google
Guest User
August 2, 2023
This is the umpteenth time staying here...
Suitable for couples, friends or families
Original TextTranslation provided by Google
Services & Amenities
Most popular business facilities
Private parking
Free
24-hour front desk
Luggage storage
Airport pick-up
Additional charge
Wi-Fi in public areas
Free
Airport drop-off
Additional charge
Car rentals
Restaurant
Restaurant
More Amenities
Internet
Wi-Fi in public areas
Free
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Airport pick-up
Additional charge
Car rentals
Shuttle service
Additional charge
Airport drop-off
Additional charge
Front Desk Services
Luggage storage
VIP check-in service
24-hour front desk
Languages Spoken
English
Indonesian
Food & Drink
Alcohol-free rooms (on request)
Halal meals provided
Off-site
Cleaning Services
Laundry service (on-site)
Additional charge
Clothes dryer
Safety & Security
First aid room
CCTV in public areas
First aid kit
Fire extinguisher
Security personnel
Property Policies
Check-in and Check-out Times
Check-in: 14:00–23:00
Check-out: 05:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cribs and Extra Beds
For all room types, extra beds can be added, but cribs cannot be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children 11 years old and under | IDR 100,000 (approx. AED 22.51) per person per night |
Children 12–17 years old | Contact property |
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Number of Rooms: 34
With a stay at Palapa Hotel in Mataram, you'll be steps from Mataram Mall and a 1-minute drive from Pura Meru. This hotel is 9.8 mi (15.8 km) from Senggigi Beach and 0.9 mi (1.5 km) from Mayura Park.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
For lunch or dinner, stop by Coffee Toffee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access.
For lunch or dinner, stop by Coffee Toffee, a restaurant that specializes in international cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and laundry facilities. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 34 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and complimentary toiletries. Conveniences include desks and complimentary bottled water, and housekeeping is provided daily.