The Claremont Preston

Guests praise the delicious, freshly cooked breakfast and friendly staff. Convenient location for families, spotless cleanliness, and comfortable, spacious rooms with cozy beds. Staff is described as friendly and helpful.

This is actually the worst hotel I have ever stayed in. I knew it was above the station so I called a week ahead asking for a quiet room for myself and my friend and to have the rooms near each other. On arrival, I was told that I had already checked in. Turns out they had confused some names and given my quiet room to someone else. I was given another room not near my friend where l could physically feel the room shaking when the trains went past. It would have been ok but the point of booking a hotel is so that I could get a decent night sleep and be close to a work event for a 5 am wake up the following morning. Instead, I am wide awake and have been told the hotel is fully booked and they can bring ear plugs!!! That’s not going to stop the bed shaking though is it! Charlie and Halle the staff messed up this one.

My friend and I were attending an event in Preston and accommodation options were limited. We booked this hotel as there was very little choice within our budget. It’s not a luxurious place but acceptable for what we paid. My friend did not have any toiletries in her room, I had a small piece of soap and a tiny bottle of shampoo. I had one bath towel, my friend had one hand towel. The beds were ok and we slept adequately. There was a lot of noise and the walls are thin. Breakfast was included and was served quickly and tasted good.