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Didn't know what to expect for our first hotel ever in Albania but must say that we were very satisfied. Large and very clean room with a comfy bed, marble and large bathroom with walk-inn rain shower with good water pressure and several amenities were supplied. No safe box nor coffee/tea making facilities but, since is not expensive to drink coffee outside we had no problem with that. Friendly staff at reception, smooth check inn. Quiet during the night. Breakfast was good, warm and cold items, cereals, yoghurt, fruits...no complaints here. Not so good : if you want your room to be cleaned/made up, you have to put a sign on the door handle outside your door. Strange, (or was this tactical ?) but there was no such sign available in our room. A 4* hotel should clean the room automatically every day. Location is great, 5 minutes walk from main square/opera. It was a good introduction to Albania.

Very nice hotel with good facilities and cleanliness. The hotel staff are very friendly and polite. The breakfast is also good. Not far from Skanderbeg Square, just a few minutes walk. Downstairs there are also restaurants and money exchange places.

From the moment of the welcome till the last momment it was great. Services, food bell boys. A very good expirience for my 34 pax group. It is not so easy to make a israely group happy but hotel te stela have done it, big time.

Overall, this hotel provided a satisfactory experience during my five-night stay over the Easter break. However, I believe it falls short of its advertised four-star rating and would more aptly be classified as a decent three-star hotel. While there are positive aspects to highlight, such as the spacious rooms and comfortable beds, several issues detracted from the overall experience. One significant issue was the inconsistency in room amenities and cleanliness. On the first night, the absence of functioning air conditioning in the room made it very uncomfortable to sleep. Despite of the weather reaching to 27C during the day. Staff members recommended not to open the windows, so you can imagine how hot the room was with no windows opened and no A/C. I’ve asked for a fan but they din’t have one. Luckily I was not the only guests complaining and the following day the A/C was on and I had a great night sleep. Subsequent nights saw lapses in basic housekeeping, with missing toiletries and unattended cleanliness issues. Although these problems were reported to the reception, they persisted throughout the stay. (ie missing toilet paper one night, another night no soaps or hand towels, etc) Regarding the bathroom, while it boasted ample space and cleanliness, the design of the wet room-style shower led to water splattering outside the designated area, posing safety hazards and necessitating additional towel usage, contradicting the hotel's eco-friendly claims. Breakfast offered a decent variety, but temperature issues detracted from the dining experience( it was either very hot or too cold). Malfunctioning equipment, such as the toaster (not working properly) and buffet heating trays (not being used - hence no hot food), required constant assistance from staff, indicating a lack of maintenance and organisation. One notable observation was the absence of a managerial presence, which contributed to a sense of improvisation and hindered efficient problem-solving. Despite positive interactions with the friendly and accommodating staff, the overall experience did not align with the hotel's purported four-star standard. Consequently, I would classify it as a competent three-star establishment, failing to meet the expectations set by its previous reviews.

Hotel a little out of the city center but we had a car so no worries for us. There is free parking in front of the hotel. When we arrived we were given the choice between two rooms with two different views, we chose where the room was larger and modern even if the view was not pretty. The cleaning is done every day with change of towels. Everything is clean I have nothing to say about this hotel. If you have a small budget and are looking for a hotel just to sleep I can only recommend it. There is wifi everywhere in the hotel for free.

Great location in the center of Tirana. Quiet even though on main road. Front desk was very friendly and helpful and I would stay here again. The rooms were spacious and I had a room with a balcony! The breakfast was a good spread and I recommend this hotel!