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Probably my 10th stay at this hotel. It’s been rather rustic and run by the same family for ages. However the pandemic has changed things - some for the better some for the worse Better - easier passage from main entrance to rooms in the east wing and spa - well functioning free parking Worse - all staff seem new and not very well trained - on check out the bill included my already prepaid room and the lady did not, at first, understand that this was wrong - renovated room. Nowhere to place clothes etc. No shelves- no cupboards. Glass “door” to bathroom with 30 cm open space at top and bottom. Weird, even when traveling w spouse. Very cold, icy electrical light in room. You hear other rooms very well. We twice woke up 5 45 from an alarm clock somewhere else. Never happened in any hotel room before.

Hotel Pros It was clean Rooms cleaned every day . They even folded our clothes that were left on the bed Constant hot water Toilet roll and shower jel provided Your room key fit the rear hotel door to get into the hotel when reception is closed Lovely scenic view if facing the front of the hotel Bathroom towels provided Staff very friendly. Welcoming and helpful The free bus to either innsbruck town or to the ski station is 100meters down a hill and runs every 10 minutes untill 7.30pm Breakfast is provided if notified in advance @ 14 euros PP per day. Free WiFi throughout the hotel Room decor and wooden furniture is nice and fitting for the environment Cons Poor heating in room, we had 1 radiator which was always warn there was no termpature dial to turn heating up or down Sauna cost 10 euros per person per visit BBC world news and CNN were only English speaking channels. Foreign channels no subtitles available Major building work close by they start work @6am ( this is not the fault of the hotel) but wakes you up. No fridge . We left our drinks outside on the balcony to keep cold. I also brought food from thr UK which I had to throw away due to no fridge Hotel has no bar, despite the outside hotel sign advertising bar. Hotel is 100meters up a steep hill from the bus stop and 200 meters to the village of Igls where there are a few places to eat, shop and hire your ski equipment, but is hardwork walking up this hill when you have been sking alday. Due to room being cold extra bedding could be provided No kettle or condiments in unit Beds and sofa bed extremely squeaky No restaurant or evening meals provided No safe in room Although the room had twin single beds they were stuck together and could not be separated. The hotel room door does not lock, you need to use your key to lock the door from the inside, unless you ask for a second key, this could be a safeguarding concern as if someone wanted to stay in the room and the other person went out with the key, the door would remain unlocked, if you lock the door from the outside, you can't open it from the inside. I booked this hotel Purley for the ski in ski out, unfortunately when we arrived at the hotel I was told that this is not the case, the management having been trying to let the travel company know about this but stated they have had no response. The manager was very welcoming and helpful, and stated he changed our room to face the snowed mountains which was nice.if you want breakfast you have to notify him the previous evening and will be charged 14 euros per person per day, we declined. The manager emailed us the link for free bus travel to the ski station and into innsbruck town. We were only given 1 key which we had to keep with us whenever we left the hotel, this was because reception is only open at certain times of the day and evening and is not 24hours.As already mentioned, the hotel is 100 meters down a hill to get the free bus and a further 100 meters to

Breakfast is very ordinary European hotel breakfast. The environment and service of the hotel is really good: the heated indoor swimming pool, the great outdoor leisure equipment and the superb views. Highly recommended!

My husband and I stayed here recently with our dog. It was a very nice hotel and I wish I could have stayed longer. We had an amazing view of the town of Natters from our room. The breakfast was tasty. Parking was a breeze. The location was perfect for our visits into Innsbruck using the tram with a station down the street from the hotel. We also enjoyed dinner at the hotel restaurant on our last night and it was delicious. Room service for dessert later that night was a fun treat, as well. We did not use the spa/wellness area which was the only regret as I'm sure it was a very relaxing space. I have already recommended the hotel and would stay again if visiting the Innsbruck area again in the future.

Located on the outskirts of Innsbruck the hostel is relatively easy to get to. From the central station you just walk around the corner and catch the number 3 tram (heading for Amras). After a few stops you get off at `Pilippine-welser strabe’ and then walk for about ten minutes. Incidentally, if your flight is a morning one, don’t turn up at the hostel in the hope of an early check-in as there is no receptionist until 14.00. So unless you want to sit outside and twiddle your thumbs you would be better off placing your bags in one of the rail station lockers and having a look around the city. Our room was small and basic (no television etc.) and our allocated bathroom was across the corridor. But it was all high spec and, in keeping with the rest of the hostel, spotlessly clean. The receptionists were polite, knowledgeable and helpful (don’t forget to ask for your welcome card which gives you free travel on the trams and buses within the city). Breakfast was more than sufficient to keep us going for most of the day, although some might feel that the choice on offer a bit limited. Should we ever return to Innsbruck we’d be happy to stay at the Marmota again.

Good stay, were there for a game in the Tivoli Stadion and for that it was perfect as it is only over the street near the stadion