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The hotel is located in the Sunshine Coast University Hospital Precinct. It is close to amenities such as Stockland Birtinya and only a few kms from Kawana Waters Shopping Centre. Flagship cafe 30 metres away opens for a nice morning coffee. Hayley at reception was very friendly and helpful on check-in and during our extended stay. We first had a studio room which was clean & tidy with a west facing balcony. There was no kitchen in the studio which didn’t bother us as we were aware of this. The only thing missing was a dustpan & brush, and a clothes airer rack would be great. We extended our stay and moved to a lovely 2 bedroom, 2 bathroom, balcony apartment overlooking the lake which came with a full kitchen. It also was very clean and tidy. Secure undercover car parking was assigned to both apartments. There is a free on-sight laundry should you need it. We found all staff very helpful. The area was very quiet during our week stay and we would happily stay here again.

We stayed 4 nights in a 2 bedroomed apartment with lake views from the huge balcony. We really enjoyed the stay and are planning to book again for this year. The table on the balcony was great for meals or just relaxing. Inside the place was spacious and had everything needed including washer and dryer. The carpet had definitely seen better days and needs replacing and the lounge furniture need to be freshened up by a good clean or replace. Otherwise the rooms were spotlessly clean. The pool area could do with some plants in pots. We didn't swim as the pool was pretty cold and we had rainy weather a couple of days. Reception staff were so welcoming and nothing was too much trouble. we were upgraded from 1 bedroom to 2 which was really great. We look forward to our comfortable stay whilst seeing more of the area when we return in November this year.

Cosy and relaxing hotel just right in front of the lovely lake. Friendly staff whom made our stay a pleasant one. It was a leisure 10 mins walk to the nearby shopping mall with Coles supermarket etc. Love the breakfast spread, while enjoying the morning scenery 🌸🌸

The best stay we've experienced in Australia! We have been to many different towns and many hotels so far and this is by far the best out of them all! Well done and thank you for the pleasant accommodation.

I ordered a lunch pick up today and received great customer service from Brad. It was ready in only 15 minutes. My order was ready as soon as I got there and I thoroughly enjoyed my chicken Caesar salad. Definitely recommended for a quick lunch.

Upon checking in, the foyer and reception area smells like cigarettes. One thing I can compliment this hotel on are the staff at check in who were very friendly and helpful. The room itself is very dissapointing. The carpet is dirty, the air con is only in the living room which just simply does not reach the bedroom. The fan in the bedroom creaks. The bed is so old you can feel the springs and it is almost like a trampoline. You would almost consider sleeping on the couch. The toilet is at the end of the hallway in the bedroom with NO DOOR. The shower head is so clogged the water kind of sprays everywhere except on you. The soaps and supplied shampoos, etc are fine and there are enough towels and linens. The room is however, sad and dated and simply depressing. The curtains are filthy and have holes in them. From 5am a dog, presumably somewhere in the complex, was barking non stop till 7:30am. It was loud and noisy, hot and humid. I felt really uncomfortable in this hotel. People live here, and you almost feel like an intruder and they watch you and look at you like you are a criminal on their property….! It’s an unusual, gloomy place and I would not stay here again.