Check in and check out very smooth. Love that it’s at ****** area so that it’s lively even at night. Short drive from airport and CBD. Will come back and stay again!
Service was super good, they gave us a bottle of champagne and chocolates for our anniversary :”) thank you to the staff who prepared this lovely surprise! Room was really big and bed was comfortable, however some parts (in the toilet) could be cleaner. Overall still a grand and lovely stay and super value for money!
Facilities of the hotel is excellent, we especially enjoyed the swimming pool which was well designed and good for photos. Cleanliness of the hotel is yet to be improved, there was a piece of chicken meat left in the sink until the water flushed it out, and some black molds sticked on the wall and floor in the bathroom. This was not expected for a six stars hotel. The view of Swan River is perfect at the rooms we stayed.
Outstanding
103 reviews
4.6/5
Price from
AED 798
per night
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LLijunya2024.01.14
The room has a kitchen, which is more convenient for our friends who are not used to eating Western food when we go abroad. You can buy your own groceries and cook them yourself back at the hotel.
I always booked here for husband cause close to the airport then easy to take bus back to airpor... Though sometimes the services not helpful but so far ok lol
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GGuest User2024.11.02
Room was comfortable and clean. Bathroom was big and spacious which is a plus point. Front desk was friendly and check in went smoothly.
However, the breakfast buffet experience was absolutely terrible.
There were limited selections of food and the breads tasted substandard.
Not to mention the service by the staffs were horrible. Staff only came to table 5minutes before the closing time to mentioned they are closing the buffet, 9.30am which stipulated on the site is 10am. A guest came down at 9.30am wanting to have his breakfast but couldn’t do so because they apparently stated that they are close for the day. If the buffet spread was to be close at 10am, they should not stipulate on the website that it is close at 10am. Additionally, when we arrived at 9.10am, they ought to mention to us that the closing timing was at 9.30am so that we could be prepared for the closing.
I personally feel that I was short changed given that I paid $32 for such buffet and if there is an option, I would not have eaten my buffet here.
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