Best West Lakes Hotels

Have stayed in Adelaide many times for both business and holiday, and this hotel now will be my first choice. Great rooms and facilities, views, location, parking . Hotel restaurants are the best and great staff who are all friendly and go out of their way to help. You just dont get all that these days. Well done to all.

We really try to make the best of every experience and don't like to complain but there were a few issues we can't deny or ignore. Our sleep quality was poor every night. From the sounds of pokies machines, loud visitors in the smoking area beneath our window until late hours (even on weekdays), hearing other guests through the walls (coughing, sneezing, talking, children, stomping/banging, the constant hun of someone's air con or something, even using the toilet). The bed was much too soft for our liking (although some guests may like it as it was) we had terrible back aches and still do even having returned home. The grey fluffy blanket provided had a large stain which appeared to have been wet, then dried hard. One of the pillows had a terrible smell - we thought it was the pillow case but after removing it, found the pillow had a large yellow stain beneath - the source of the smell. No microwave; one would have been very helpful. Pleased to have a kettle, fridge and iron with board though. The room itself looked pleasant and was very clean, including the bathroom and fridge. Huge shower head which was a bonus. Unable to open the room window so felt a bit smothered sometimes, some fresh air would be nice. Appreciated the free drink voucher and 20% discount on meals in the bistro. The bar/reception/waitress staff were fantastic, very friendly, eager to help and professional. Unfortunately, mostly due to our very poor sleep, we can't justify the price & won't be returning or recommending staying here. Thank you to the staff for their efforts though, it did go a long way and was the most appreciated point of our stay.

We had an ensuite powered site for our motorhome for one night. Ensuite was exceptionally clean. Rebooked for two nights a week later, and the staff did everything they could to help accommodate us again with an ensuite site. The grounds are well maintained. A very busy park, great facilities, but you have the feeling of being squashed in as there are so many cabins and powered sites close together. I do acknowledge that a lot of caravan parks are like this though. Excellent close proximity to the beach, shops, hotels and great walking paths to Semaphore and Pt Adelaide,

I Have Found Since Staying Here The Management Have Been More Than welcoming, Not to Mention Very Warm Kind Management. They Ensure you are Comfortable. The Virtual Reception Assistance are Fabulous and Kind People also. Beds very comfortable, The Cleners are extremely good at their job. I have felt safe and secure. This Backpackers i would have to say would be one of the best in the world if you are looking to Travel to South Australia this accommodation is a must stay

Our check in was very easy and with a pleasant staff member (Mathew), Our room was comfortable but needs some updating. Unfortunately the weather was miserable and the driveway to our room had quite a lot of water which covered a couple of very deep holes. Our room was behind the hotel which protected us from any road noise. A free drink per person is given on arrival plus 25% discount on all meals during the stay. The meals we had were of good quality and service was excellent. The bar staff are very pleasant and prompt.

Located near the Adelaide Lighthouse, the surrounding environment is quite good. You can also rent free bicycles nearby. The hotel is clean and the stay is very comfortable. I will choose this place to stay again next time.

Heritage hotel nicely refurbished. Checkin experience could have been smoother with processes, but eventually on track. Staff good everywhere we went. Comfy King Coil bed. Very clean throughout. New bathroom. New TV with Netflix. Studio-sized living space, and spacious in bathroom. Stairs up to rooms - a bit challenging with luggage. Signage in welcome lounge referring to a fridge needs check for customer impression. Wifi helped plan our day. Nice touches with bathroom products and soft white towels. Decent instant coffee and tea. Secure room key entry. Key coded from street level. Overall, very good and recommended. Close to 5 stars. Great location near coast and shopping.

Brilliant friendly staff , good food selection and god knows how many different beers on tap . We were on a family gathering over from England visiting Henley beach and we made this place our meet up eating and drinking venue ( more drinking than eating) . Had a great laugh with the staff who made us feel very welcome, disco on at the weekend s , allegedly it does get quite lively on a Saturday, I bailed before hand , but there’s was a really good singer guitarist on pre disco who had a really chilled vibe .

Tried to book a room at the pub and was given three different prices within about two hours which I thought was quite strange but when I got there and had a look at the ”establishment” I was not disappointed. Very interesting place ? Appeared to be nothing like the online pics and more like a very down market den. Having said that, if that's your thing and you can get a room for a very affordable price then good on ya.