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Below average stay at this property. While the hotel had a kind staff and a good location across from the beach, this property leaves a lot to be desired for. This was my third time (and last) at this property and here are the reasons for the below average rating. We checked in to a room that the A/C was defective and the TV would not turn on with the remote control. After calling downstairs for assistance, no one came. On my way out to dinner, I reminded the front desk of the issues. Upon return from dinner around 11pm, we were told that we would need to change rooms. No help whatsoever from the hotel staff in transferring our belongings from one floor to another. I find it absurd that the front desk would not know about the room issues before checking us in. Once in the new room, the TV had the same issue and the door handle to the bathroom was lose until it finally fell. Housekeeping was incapable of notifying staff of the problem the next day and upon return to the room from lunch, the handle was laying on top of the TV. I tried notifying the front desk before leaving for lunch but it had one person attending guests and I had to leave for my commitment. I finally was able to get assistance at 7pm on my third night. Again, I find it absurd that the door handle issue wasn’t fixed beforehand. The restaurant seems to be handled to an outside vendor. Service for dinner was slow and not up to par. Food was average and replaced slowly during breakfast. Overall, not a great experience at this property and will not be staying there anymore. I have communicated all the issues to the manger on duty and hope they will be able to serve their future guests in a better manner than the service I received.

Hotel bem localizado, quartos bem limpos e arejados. A recepção sempre muito atenciosa. Recepcionistas simpáticos e prestativos! Eu recomendo este hotel maravilhoso. Estrutura maravilhosa para eventos corporativos, em Um ambiente aconchegante. O café da manhã é um capítulo a parte !

The staff of the hotel is very careful and educated. staff are generally people with many years of home, which means a strong link with the establishment, who wins with this are the customers who have an excellent service provided by them.

Nos sentimos em casa. Deu tudo certo. Porém, os sucos oferecidos no café da manhã eram aguados e adoçados, fora isto o resto foi ok. A paisagem do quarto era lindíssima. E o hotel fica num ponto movimentado da avenida beira mar. Tem restaurantes e padaria próximos.

Excellent accommodation for family group: two suites, living room, outdoor. The apartment has bathrooms with hairdryer, there is a TV in each room and one in the room, fridge bar, microwave, tableware. The only point that deserves observation is breakfast, which is repeated, without many news and the very hot environment, because they do not connect the air conditioning.

Deceptive! I've always been a fā of the Senac school hotels. Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality. Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date. Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.

O quarto estava capenga. Não tinha toalheiro de mão e tive que pendurar na cadeira. A saboneteira estava caindo e a água vazava do box. Péssima acústica. Dava pra ouvir os hospedes vizinhos. A vedação da janela do quarto era muito ruim (quarto 1209A). Passava vento e barulho da avenida. Ar condicionado super barulhento. Internet, cama e amenidades, ok. O bom do Hotel é o Clube. Os preços lá são mais acessíveis. Café da manhã tinha boa variedade. Mas só pra 1 vez pois ele repete todas as manhãs. Falta novidade a cada dia. Estacionamento ao lado e no subsolo, mas demoram pra abrir o portão. No geral, regular e não está no nível de outros Slavieiros.

Hotel is good, has good location, next to has supermarket, pharmacy, banks, restaurant, taxi square. It is well next to the port of victory, so with a beautiful view. The beach is very close (curve Jurema/camburi ...10 / 15min car). Breakfast is good and varied.Breakfast is great, comfortable bed, bathroom with strong, large and clean water.Breakfast is very good and air conditioned. The hotel has a pool in the cover and a beautiful view of the city, the mountains and the port. It has a restaurant for lunch in the hotel with excellent food and carpay varied well daily ( buffet kg $84.90) only the 3 lifts that are very old, but it's worth the experience. The city road is 2 km from this hotel, and for whom you like old weddings, it is very close to the historic part of the city with museums and churches to visit.