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Very pretty and cosy home. The host is extremely welcoming with fruit, chocolate and drinks. It’s amazing and unexpected. We have had a wonderful holiday together. Our kids love the bunk bed and games in the basement.

My husband and I enjoyed another fun night in a 2 bedroom unit that was immaculate and stocked as we have come to expect. We had an opportunity to drive into Collingwood and rent an e-bike from Little Ed's for a drive along the Georgian Trail all the way to Thornbury (45-60min bike ride) and enjoy a light lunck and pint at The Mill. My husband travelled on his road bike and I was able to keep up with his pace despite a crazy headwind heading there. E-bike rentals for 3 hours are $35.00 which I consider very reasonable. They also rent regular bikes, kayaks, etc. We love Embarc's quiet location away from the village but still within walking distance across the street. We love the pool and hot tub amenities that are never overpopulated and always clean. The reception staff (Hi Lisa!) are always so helpful and pleasant. This resort is our favourite home-away-from-home and we always look forward to visiting.

We came to Toronto to see our son, who drove us for 2 hours to take us to the Blue Mountains. We chose to stay at the Blue Mountain Resort, which is a bit like a European town. There is a different beauty both during the day and at night, and it is also a good feeling to take a slow walk in the light rain. Canada 🇨🇦 is not cold enough this year and it doesn’t snow much, so the snow on the snowy mountains is not thick enough and the fog is heavy. Next time we go there in the summer, it should be more fun. I specially chose a suite with two bedrooms and one living room. The room is really big and has all the kitchen facilities. Both toilets are also very clean and the beds are very big. Only when I checked out, I discovered that the hotel had charged an extra fee, because my room rate was paid in full to Ctrip in advance, but the front desk still deducted an extra fee from the deposit for no reason without explaining the reason. I could only give immediate feedback to Ctrip’s 24-hour customer service butler, who quickly resolved it within an hour. The lady’s attitude was also very good. After verifying the situation, she immediately said it was the hotel’s problem and overcharged some miscellaneous fees during the Christmas period. There was no prior notice. Explain, so Ctrip will bear the responsibility and directly refund the equivalent amount of RMB cash💰 to me. Ctrip’s service is still very secure, like it👍

DO NOT GO TO THIS HOTEL! A few of the outstanding problems are the amount of pool time. 1 hour of pool time per room is a ridiculously low amount of time for people who are only interested in the pool. Next, is the lack of seating in the already tiny rooms. Having to sit on the beds is bad for my mental health. More private seating is needed. Then, we have the bathroom. This is an awful bathroom. The toilet flushes so loudly that it gives me a small heart attack . And the bathroom door wouldn't lock! Another thing that is beyond annoying is the paper thin walls. Because of the pet friendly hotel and a certain dog with severe separation anxiety, I now have a burning hatred and a ringing in my ear because said dog was barking for 4 hours straight. A small but significant complaint about the vending machine is that they layer the kit kats in front of the Twix, when I really wanted Twix. The stairs are quite scary, they are very trippy and shoes and pet paws get stuck in the hole of the stairs. Very unsafe for my little peppers. Finally, the service the day staff is quite unfriendly but they are just trying to abdicate for a terrible hotel. The night staff on the other hand wonderful people, they broke up a 10 for me.