Best New Westminster Hotels

Just a heads up because we love the hotel… We stayed last summer for about 2 months after a fire in our home, so we’re quite familiar with the hotel. This time we only needed accommodations for one night so we called the reservation service and were quoted $287 for one night. We were offered no discounts, so it was too expensive, and actually excessive, in comparison to other hotels in the area. However we like Inn at The Quay, so called reception directly. They quoted $173 for the night. Had we not called and been treated in a friendly manner (as usual), we would not have stayed. We won’t call the reservation line again. Great staff, great service, and had a wonderful winter evening reading by the fireplace in the lobby.

Good location for taking the train The water is good like hot spring water. But I still hear the sound of the subway. It's a bit far from the tourist spots, but it's a location that you can arrive in 10 seconds when you come out of Columbia Station on the Expo Line. Subway is right next to it, so you can easily solve a meal, You can buy coffee and cup noodles at the convenience store at the station entrance They sell kimchi bowl noodles, but it's not a Korean taste, but it tastes similar and it's amazing that hot water is provided. Cleanliness is average If you keep listening to the sound of the subway, you can feel it as the sound of the wind.

The location is average, it is a bit noisy to keep the road. Hotel facilities are relatively simple, air conditioning is not easy to use. Breakfast is free, but only juice and bread are too shabby.

Room was simple and clean. The unlevel floor going into bathroom could maybe be better marked but we adapted. A portable AC unit was in our room at check in which was good since it was needed. The physical room key took some getting used to (ie not locking automatically). The cable box was precariously set on top of the wall mounted tv and it took some time to get everything hooked up correctly. We had a few minor inconveniences (we stayed multiple days and would have appreciated a place to hang two wet bath towels) but nothing egregious. The lobby snack bar is a diabetic’s nightmare but each morning there were bananas as well.

Checked in around 4 and it was fast and easy check in didnt have any issues.. got the room its smelled nice and clean went out to check the pool it was nice and clean.. it was a wonderful stay no problems.. BREAKFAST IS A MUST LOVED IT! Property looked great. Keep up the hard work employess :)

We picked the hotel because of its affordability and the ok reviews. It’s a standard two star hotel. Parking was free and just outside. The room itself was small and smelled bad. There clearly had been people smoking in our room at some point previously. The tv didn’t work (they rectified this by the second night). The room was dirty. There were squished spiders on the bathroom door that had been there a while. The sheets were stained with make up and something that looked like blood. Some of the pillows had clearly been in existence for 30+ years and needed chucking! The first night, there was a random man stood outside our hotel room when we arrived at about 10:30. When we went in our room he just walked off. He didn’t work there and I don’t even think he was a bore guest. The second night, when we returned to our room, the key card no longer worked. I told reception and were given access to the room. I think they would have given us access to anyones room if we had provided their number instead. The security is definitely in need of improvement. It’s a suitable place to get your head down, but I would only recommend spending the exact amount of time that you intend to sleep at the hotel and no more.

For the price, it is very sufficient. Many aspects of the room felt outdated, but it was all fully functional and clean with no problems. Personally I prefer it this way since you get the savings and the function which is what really matter. Staff were all nice and I loved that I could check in at 2AM with staff available to assist me.

Our family of 3 stayed here on our way back from the Island. It is newer and very modern, room was super clean. Beautiful finishings in the room and super comfy beds. Pool and hot tub area was nice and clean, I am pretty sure the pool is heated. Nice robes provided in room which were handy to wear down to the pool. Parking in the parkade was an extra charge. Not a big deal but the parkade was a bit confusing, not great signage. The buffet breakfast included was SO good. Huge added value as in my opinion it’s worth about $25+ per person for what was offered. Food was delicious and staff were amazing. The sky train does run right by the hotel. It didn’t bother us, we were on the 8th floor and could hear it slightly but it may be noisier for lower level rooms. No mini fridge which was missed after spending several days in other hotels with them. The coffee provided in the room was very good though. We had our 7 year old with us, she was the only kid we saw during our stay. Hotel seems geared more towards adults but it was a great spot for our small family. I would definitely recommend this hotel, overall beautiful, clean & modern property, with lots to offer.

1） a bit dated but keep good maintenance 2) good breakfast 3) not the most convenient but close to large shopping mall as well as 10 min walk to Skytrain 4) good service as staff initiated whether we needed microwave during check-in