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I am very disappointed in my stay at the towneplace suites oshawa. I arrived around 7pm with my family which consists of 2 children under the age of 5. As soon as we entered the room we immediately could tell someone had been smoking in there. Called front desk and they were booked solid for the night. They sent a lovely house keeping lady who used probably an entire bottle of “all natural” odor spray. She sprayed the walls, the carpets, the furniture (not the sheets) and the entire bathroom. So now not only did our room stink of smoke there was an extremely pungent smell of cucumber. I bit my tongue, we all went to bed and all (except the youngest who wouldn’t know what a headache was) woke up with screaming headaches in the morning. Walking into breakfast and seeing the amount of construction workers who stay there, the smoking situation did not surprise me. However, how it wasn’t noticed by anyone else (cleaning staff) is what does surprise me. What also surprises me is that I still paid full price for a disgusting stay that I had to endure with small children. I am sorry, but ehat is not acceptable. I have been a loyal Marriott bonvoy member for many years, and I am very disappointed in this stay and how the situation was handled. I would not recommend staying here and will not be back.

Stayed one night in June 2024. Booked a room with my points, got an upgrade to a suite due to my Marriott status. Arrived after midnight, front desk staff was friendly and helpful. The suite was very large, clean, modern. The bed was comfortable, bathroom clean, good quality towels. No odor in the room or in the hotel. We got a complementary breakfast, appropriate for this hotel level. There is a food stand across the lobby where one can get fancier food and drinks. Got a “breakfast bowl” and a cup of coffee for around 20 cad. We were very satisfied with our stay.

Very good, the breakfast is good and the variety is richer. The night view of the room looking out is not bad.

The hotel staff was very friendly the service was super great. Very clean hotel for a great value the beds were super comfortable we will be definitely coming back when we visit next time would recommend this hotel to everyone

A hotel that helps a colleague make a mistake. This family was good in all aspects of the evaluation and chose this family. The hotel's been making good comments. Nice position, too! Good recommendation!

Great staff (especially Joey & Megan), lots of seating for breakfast, very quiet even though it's right beside the highway. Room was very clean, bed very comfortable. Lots of restaurants that are easy to get to nearby. Only complaint is the sink in the bathroom - very high and quite a distance from the edge of the counter to the sink. Will be back to this one as it's a 1/2 way point for us visiting. We had a bad experience from another hotel in this chain, and I was ready to give up on it, but thanks to this place, we will continue to stay with the chain.

The front desk staff was good. The breakfast was OK but hot food was terrible, the sausages was cold and 4 small pieces of eggs left in it (all dried up) at 9:45a.m. Supposed the breakfast close at 10a.m but when I asked the attendant to refill some more eggs, she went to check the left over eggs then told me ”there is still some in it”, I said ”it's all dried up and it's not enough for two people, then she told me ”next time you should come earlier. I said ”there were few more people came in after me but nobody wanted to take it”, she told me ”I will try my best”. Finally, I waited 25-30 minutes to get my eggs.

In order to prepare for the exam of nearby Durham College, I checked into this nearest hotel one day in advance. I booked a suite, which I felt was very cost-effective, including breakfast (although it was very average) for only 750 RMB. The room was very good, with complete facilities, and the hotel environment and service were also good. It was only a few hundred meters away from Durham, which was very convenient. Parking was also very friendly. I continued to park there after checking out that day, and waited until after the exam at around 4 pm to pick it up. I communicated with the front desk in advance.

We celebrated New Year's Eve in this area. The hotel was nice. The hallway was clean and bright. The room was clean and had a separate living area. The staff was friendly. We will be back for our next trip.

We stayed here to avoid staying downtown Toronto and get a little better value for money. I was a quick 10 minute walk to the GoTrain station for a $10 ride (1hr) to Union Station. This is a viable option to avoid driving downtown. There are a number of restaurants in walking and a short drive away too. Check in was fantastic and quick with a nice employees who were fantastic. In fact, we left our car there for the day before checking in that night, and they had no issues. We would certainly say, the employees we interacted with were top notch. We had a nice room on the second floor and it was clean and comfortable. It was obviously recently renovated. We had a great nights sleep. There is a weight room and outdoor pool too, that looked good, but we didn't get a chance to use them. While the breakfast area was tight, it was clean, maintained, and had a good selection of food you normally see at a Holiday Inn Express. This will be an option the next time we are in the area.