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Great hotel; rooms were clean and reasonably spacious, and the amenities were very nice. Hotel gym was small but well-appointed. Restaurant is large and had a great view; food was adequate, nothing special, and pretty expensive for what it was.

So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.

From the geographical location, it is similar to several other hotels around. It is very close to Capitol Hill. It is no problem for the 4-year-old children to go by themselves. We originally planned to watch the light show, but the baby was not so late. If you don't watch the light show, it is best to live near the market, convenient to eat and drink. Spit the so-called garden view room, through a window of ordinary size, you can see two walls on the left and right (somewhat like a patio), and a narrow street in the distance. I feel that the garden view room is useless. Finally, spit and stop, the hotel does not have self parking, can only give the keys to their people, let them stop. The keys are always in their hands, they want to use the car or take things from the car through them (you can call or go to the lobby to find them, about 10-15 minutes to get the car, depending on how busy they are). Of course, this kind of ”high-end service” is to pay the money (30 knives)... After the spit is finished, the parking service varies from person to person, I don't like it. I wish you a happy trip!

I was a bit overjoyed about this hotel. It has a stylish design and the shower gel and cream in the room are very easy to use. I couldn’t help but buy a set to take home 😂 There are scenic spots and various restaurants nearby. If you are traveling, it is a good choice.

Friendly staff and good accommodation. Great location for a near airport stay. 

There is a gas stove and several pots in the hotel room, which is very convenient if you want to cook your own food. The rooms are also clean and tidy, with McDonald's and other restaurants nearby. Paid parking is not cheap, with tax of 33.9 Canadian dollars per car per night. It is only one kilometer away from the main attractions such as the National War Memorial, which is very good!

Exceeded expectations, I didn't expect the room to be so well designed and of high quality. It’s bigger and newer than a star hotel room, and it’s so beautiful. My family is very satisfied and will book here again next time!

A great boutique hotel. Very close walking distance to Parliament and all the eating locations, Byward market square. Very lovely owner, personable, and polite and very accommodating. Room was great, very clean and served our purpose for a few nights stay while attending University graduation event. Nice patio outside in the back to sit and relax. The complimentary coffee in the room was nice, but fancy coffees at the front desk area even better, a nice touch in the morning. I did like the double security at the front door. Oh, and homeless in the area has nothing to do with the hotel. We witness homeless in every city. A hotel I would return to without hesitation. This review is from a new traveler to Ottawa.

房東服務好，周到細心，雖然設施比較舊，但房間夠大，附近有大型超市購物中心，感覺性價比不錯

This homestay is well managed. The host is enthusiastic and helpful. The security environment of the community is better.