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The hotel staff is very friendly and happy to answer my questions. They respect the guests very much. The hotel environment is very good, comfortable and clean. Only 5 minutes away from the train station, very convenient There are not too many breakfast choices, but they are all acceptable and taste good

Stayed in this hotel for two weeks during my official visit in Switzerland. Located just opposite to Schonegg Tram stop, this hotel is just 10 mins from Bern Bahnof (Railway Station). This is an old design hotel with all modern amenities. The staff at the reception are polite helpful. The room which I got was at the end of the corridor which was quite small in terms of width. The bed was also quite small. The room was giving a vibe of coziness though. The bathroom was neat and clean but was small The hotel has an in house restaurant located in the first floor. Overall the food in the menu were quite expensive. The room rent didn’t include complimentary breakfast so the breakfast was also quite expensive ( 7.5 CHF for express and 19.5 for Buffet) Positives 1. Courteous Staff 2. Free High speed Wi Fi 3. Complimentary Public Transport pass 4. Clean and Hygienic room 5. B’ful view from the window 6. Check In and Check out was smooth Negatives 1. Small room 2. Items in the mini bar were quite expensive 3. Small bed 4. Air Condition in the room was bit confusing in terms of controlled heating/cooling

The hotel is located in a quiet neighbourhood. There is a bus station at the intersection, not far from the train station. The breakfast is rich, the rooms are clean, the facilities are new, and the stay is very good.

This hotel is a short bus ride from the main train station. The rooms are modern & ours was large. No one & no instructions on how to turn on the lights or operate the roll down shutters or anything else in the room. It was frustrating. There are large patio doors (no patio though) that open with electric roll down shutters. But our room faced busy train tracks & so leaving those doors open meant hearing VERY frequent train traffic late into the night & then starting again in the early morning. It wasn’t pleasant. Another thing to know about this hotel is the A/C is controlled & is central to the ENTIRE hotel and it’s not cool in the rooms🥵. There is NO adjusting it in your room or for your room 🥵. It is just what it is. We were advised to open our patio doors to get more air🤪. That would work if it’s cool outside AND there were not the train traffic! There is no ventilation fan in the bathroom and that just adds humidity to the room with no way to vent it. So this hotel is modern meets we don’t trust you. We would not stay here again & from now on even if the hotel says there is a/c we will have to ask the further question about who controls it & the temp.

Enthusiasm, the room is also good, suitable for self-driving, a little distance from the city center, good value for money, convenient around, supermarket hotels, will choose here next time

The worst experience of my life! I planned to visit the beautiful city of Bern with my family a few years ago. The visit to the city was wonderful and to top it off I chose a four star “Boutique Hotel” to stay with my family and have a great experience. UNFORTUNATELY, THAT DIDN'T HAPPEN! The hotel put my family in a room on the top floor in the ATTIC with small windows and no air circulation. To solve this, the “four star Boutique Hotel” put a fan in the room. Apart from this problem, the room had a hydraulic problem and the hotel found a very creative solution to solve the problem! The entrance door to the room was cut and through it passed a tube that entered through the outside of the wall reaching the bathroom with the door also cut! a work of art that unfortunately does not match the expectations I had for a “Boutique Hotel” in Bern - Switzerland! A very sad experience! I do not recommend this hotel to anyone! ( attached photos )

The experience at Hotel Bellevue Palace was truly impressive. We were welcomed by the General Manager of the hotel at check-in and all the staff members were very welcoming and friendly. The location of the hotel is about a 10-15 min walk from the Bern Banhof and centrally situated in the city of Bern. The room was spacious with a small balcony, a powder room, and a bathroom. The work desk also had its own power sockets compatible with various plugs from all over the world. Checkout was smooth and easy and the front desk staff (I believe it was Paula) offered to help us to load our bags to our car and gave us a bottle of water for the journey. The experience was truly 5 stars and is well worth the cost.

This is a very nice hotel. Conveniently located, easy transit access, very clean and a nice, friendly, helpful staff. We enjoyed our stay! The only improvement I could suggest is a more varied breakfast…it was the same every day which is different from what we are used to. I would recommend this hotel!

Taking the hotel at face value and considering the price we paid (I think quite a good deal from hotels.com) we were really pleased with our stay. La Pergola isn’t in the middle of the city centre, but it’s quite close and well connected by public transport (which they give you a free pass for)! We parked our car there and got around on busses. The man at reception kindly didn’t charge us for parking as there was almost no demand for it that night. The service staff in general were really nice. The hallways and common spaces are a bit bleak, but functional - it’s clear they’ve saved money here. The sound isolation isn’t the best either. But the room itself is actually great! Big enough for suitcases and stuff to be strewn around because of a clever use fo space. Proper outdoor blinds for a good night’s sleep on the comfy king size bed. Body wash available, nothing fancy but does the job. Honestly, for what we expected, it surpassed, so we were happy with our stay. Is it the best hotel in the world, no. Do you get what you pay for in expensive but beautiful Bern, yes. Good for those on budget!