Best Kusnacht Hotels

湖濱非常美的酒店，和家人在這裏度過了愉快的三天，前台服務很熱情，餐廳非常專業，好像這個餐廳是當地很出名的餐廳，4星的價格獲得了5星的體驗。

The lakeside hotel in Switzerland offer breathtaking views and a serene atmosphere. One can expect a combination of natural beauty, comfortable accommodations, and excellent hospitality. Guests can savor delicious cuisine and experience the warmth of Swiss hospitality. With Switzerland's efficient transportation network, it's also easy to explore nearby attractions and towns from these lakeside locations.

The hotel is located halfway up the mountain. It is recommended to take the bus with luggage. It is quite tiring to pull it up directly. We didn't take the bus when we went there, so we asked the hotel staff to help us. They were very enthusiastic and helped us get to the hotel. The hotel room is OK, and the balcony looks beautiful, with mountains and water. The breakfast is Western style and tastes very good. The transportation is very convenient. There is a train station at the foot of the mountain, and you can take the bus directly to the city.

#Praise# Satisfied with mosquito control measures, sound insulation, location, and convenient transportation

Very caring to help call a car

The biggest problem is accessing this studio. The owners always claim, but never send the password for access in advance to the guests. So we ended up stuck with our suitcases in the dark and it was pouring with rain having to call a phone number displayed on the premises door. This was answered eventually and our access was granted. We had to repeat this process to gain access to the inclusive internet and on our checkout to find out where to leave and secure the key. Location is good as its convenient for the tram station which is for No.8 and No.3 trams. These take you to Belleview or Central respectively. The location is peaceful and there is a wonderful Vietnamese restaurant directly opposite the main tram terminus (100meters walk). The room itself has almost everything needed for your stay, but lacks a washing machine/dryer for clothes. It has a large radiator that quickly warms the room and electronic venetian blinds. Kettle, fridge, small cooker and microwave, shower and TV are provided but none of the channels were English speaking (even English movies were re-dubbed into German).

Very good location and kind staff. The breakfast is quite good and I want to stay next time. Super cool!

The hostel is located a short walk away from the train station. I overpaid for my train ticket at the airport, you can get a simple 60min ticket which will get you to the hostel. The hostel and room was clean and has nice showers etc. Lockers are in the rooms, a 2 CHF coin is needed but that can be obtained from reception. Beds in the room are adequate, room does get hot at night but the window was left open to regulate that. Staff at the hostel are friendly, I bought my airport return ticket from the reception desk, costs less than buying it at the train station. Breakfast was nice, a decent selection buffet style was provided with juices, coffees and teas. There is a Migro’s supermarket outside the hostel less than a minute walk, and has restaurants nearby too. A good budget stay if you want to spend more on your activities outside.

We had a terrible experience on the second night of the stay: We went out for city tour in the morning and when we come back to the room in the afternoon, our room is like being robbed, 3 out of 4 suitcases are missing, the bathroom is only half way clean, balcony door left open, most clothes hanging in the wardrobe are missing. I called front office immediately and i have been told that housekeeping had found the door of wardrobe is broken and has a risk of falling, so for safety reason, therefore, they have transferred our suitcases to the new room. so here are the question: 1. Why there are only half of my belongings are being transferred to the new room? You either transferred all my belongings to the new room, but not just half of it, it is so scary when you back to your room which it is like a crime scene! 2. Is it normal for a luxury hotel to touch guest's personal belonging without permission of the guest? 3. If the hotel find it a safety issue inside the room, why do they still let the guest go into the room? That kind of put the guest in a dangerous environment that may get injured! 4. Have the hotel ever tried to contact the guest, by phone/email of such incident had happened in the room? or worst case, to stop me to get in to the room, when i passed by front desk before get back to the room? none of it had been done In short, this is not acceptable for any hotel, not talking about Ameron is a luxury brand, the hotel has poor risk management, this is my first time using this brand and I don't think there will be a second chance, terrible experience and even on the checked out date, no one care to ask how was my stay.