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Great hotel, very special! Easy parking!

Perfetto !!!!! La posizione è fantastica vicina al lungolago e al centro. L’appartamento inoltre è bellissimo e molto luminoso ed è ancor meglio dal vivo che dalle fotografie. Nuovo e curato in ogni dettaglio. È come soggiornare in una moderna Suite di un hotel, accappatoio, ciabattine, tisaneria, cialde per il caffè e tutte le informazioni utili per visitare la città e i dintorni. Gabriele ha l’ufficio proprio all’interno dell’edificio ed è molto disponibile e gentile. La sua presenza ti fa sentire come se soggiornassi in hotel. Ci ha accolte in anticipo rispetto l’orario del check-in rendendo così il nostro soggiorno ancor più comodo e piacevole. Ogni appartamento ha un posto auto assegnato nell’ampio garage sottostante. Questo rende il soggiorno più rilassante e l’appartamento più economico rispetto ad altre strutture perché è compreso nel prezzo cosa inusuale per Lugano. Guardando il sito diretto vi si aprirà una chat per chiedere informazioni. Noi abbiamo scritto li e ci ha risposto Gabriele che ha seguito tutta la nostra prenotazione e il nostro soggiorno lasciandoci anche un cellulare aziendale per qualsiasi necessità. È una persona stupenda, gentile ed educata e ci ha omaggiato anche di una piacevole sorpresa di cioccolatini. Che dire…. Grazieeeee di tutto. SUPER CONSIGLIATO, IL TOP DI LUGANO!!!!

Disadvantages: Hotel facilities are old, rooms are very small, air conditioning is still bad! Hygienic did not look clean. After going out at 11 o'clock in the evening, I locked the door at the hotel door. I waited for more than 10 minutes by the doorbell. No one came! The experience is very poor, in short, do not recommend friends. #卫生差# #房间小#

The rooms are very nice and the environment is beautiful. Sitting on the balcony of the room, listening to birds, drinking a little wine, and admiring the lights of Lugano Lake and the mountain homes on the opposite side, it is really a treat. The room is equipped with an electric kettle, shampoo, and shower gel. You need to bring your own dental appliances and slippers.

by: Michael Chrisman Perfectly located near Lake Lugano and main rail & bus services for this marvellously family owned and run hotel. Great attention to detail by its proprietor Learco Bernasconi and wife along with desk administrator Leila who all keep it spotlessly clean and are always only too glad to please and recommend things without being overly fussy. Hotel offers free local transport voucher which also includes a number of discountable Lugano attractions. Attached bistro restaurant/pizzeria offers a menu which is frequently changed during the week to keep it fresh and interesting. Well and moderately price rooms which include breakfast offering a continental style spread. Overall- literally little if anything to complain of. Very much in the Swiss tradition of hotel management. For people looking for a well run 3-3.5 star accommodation.

My biggest mistake was I only spent two nights at this hotel. And YOUR biggest mistake would be NOT to get a room facing one of the most beautiful lakes in Europe. And we're talking a REAL view. If it wasn't for the swimming pool right underneath, you could throw yourself directly into the ocean. The hotel is a mile from downtown which is perfect. The rooms are beautiful and the breakfast is fantastic because of that view. I made the mistake of moving to a cheaper hotel in Lugano for the second part of my trip. I will never do that again. I'm going to stay at the Lido Seegarten next time I'm in Ticino.

We were very happy with our stay at Walter Au Lac. Excellent location, beautiful terrace. Breakfast was plentiful and the attendants were extremely attentive. They provided a high chair for my daughter and kept her entertained. They were very kind though they didn't speak much English. The room was very clean and spacious. The view from the balcony wasn't great since we had the last room in the hall on the second floor. There was a tree in the way of the Lake view but we felt being able to go to the terrace was a consolation. Overall, we were very happy here and would stay here again. Parking was about 4 min away walking, and sometimes it may be cheaper to pay the actual garage price than the 28 CHF the hotel offers. Just do the math to see what is better.