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The hotel is very nice and the rooms are well equipped. Everything is there, also slippers and L'occitane products. The view of the city - if you have a good room - is wonderful. Ah, and the room is very clean ! On the negative side, the bed was uneven, maybe because it was used too much, so sleeping was a bit uncomfortable. Then, the rooms are not so spacious. For one or two nights, I fully recommend coming here. I will rather go to a more modern hotel next time because of the uneven mattress.

The location is very good, the scenery is very close to the train station, convenient to travel, is the best hotel since staying in Switzerland, the main room is relatively large, breakfast is rich, like

The room facilities and hygiene are satisfactory, the front desk service is very good, it is a suitable hotel for traveling here, and I will come again.

I don't know why I can't book a lake view room on Ctrip. Most of the reviews I saw from Ctrip tourists are about staying in a city view room. Later, a friend who does travel told me that rooms booked through third-party platforms are definitely not as good as rooms booked through the hotel's official website. We can check the room on Ctrip and then go to the hotel's official website to book a room, and we will get a relatively good room. The biggest advantage of this hotel is that it is by the lake, close to the attractions, within walking distance, very convenient for cruise ships and trains, and the breakfast is also good. The only problem is that the city view room is too small, and two large suitcases can't fit in. There are many free drinks in the small bar in the room, as well as chocolate, dried fruits, and snacks for free. The service is very good!

Location! Kindess! Beautiful! The hotel is in a great location, the stuff are very kind. We also ask for belongings save after we checked out, and the agree with pleasure.

Service: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in! Environment: Overlooking the view of Lake Lucerne Facilities: The bed and pillows in the room are very comfortable and soft

Added 23 euros at the counter to upgrade to a room with a balcony facing the river. Bed: The bedding is clean and hygienic, and the white quilt cover has a bumpy feel. It looks very pleasant to cover and is very comfortable. The mattress is firm and supportive, which is our favorite type; Bathroom: relatively large, with wet and dry separation in the shower, and the toilet is clean; Balcony: Go back to the room at night and sit on the balcony for a while, very comfortable and relaxing; Front desk: The service staff is friendly and able to coordinate according to some of our requirements; Overall very satisfied!

We stayed for two nights during our honeymoon trip and this was one of the most enjoyable hotels we stayed at in Switzerland. The location is perfect, quiet quaint street in walking distance to everything you want to see in downtown Lucerne. We had the top floor room which had a wonderful rooftop balcony with a great view of Lucern. The bed was comfortable, the hotel was clean, the staff was friendly and accommodating and the breakfast spread was wonderful. We loved to sit by the window at breakfast and enjoy the view and there was hardly anyone there when breakfast started. The only hiccup was that the steam from a hot shower apparently set the fire alarms for the entire hotel off two mornings in a row. The second morning we were extra careful to circulate air and turn the heat down but it still happened. The staff seemed surprised so they will probably address this. One suggestion would be to have an electric kettle and mugs for tea/instant coffee/cocoa in the room or at least available upon request.

We stayed in the addition called Guest House Rösi and had a suite of 2 rooms, one of which housed the 2 parents and 2 children and the other one which I, as the grandmother, occupied. We were on the 3rd floor and had great views of the neighborhood and a small roof garden. There was a second outside door which we could close and make our 2 rooms into a suite. This was very handy. I enjoyed my privacy, but of course, the other 4 had a more crowded situation. The children took advantage of the pool, and after a long overseas flight, this was a boon. Although the hotel is older, I appreciated the charm and central location. My son was miffed, however, that the first clerk we spoke with did not give him a pass that would have cut our parking lot cost in half. We later found out that it should have been offered.

The location is very good, 10 minutes walk from the train station, the room is soundproof, the room size of the superior room is also available, there is a Chase balcony. Hotel breakfast 40 francs is a bit expensive, but there are many varieties, croissants are soft and delicious, there are 4-5 kinds of cheese, you can also squeeze a variety of juices, vegetable juices, smoked salmon tastes very good. At the front desk, the restaurant service is very good. Swiss prices are 20% higher than France, and stayed for two nights, very good. The surroundings are very safe and the meals are very convenient.