Best Muri Hotels

We arranged to stay here for 1 night on our way further south. The guest house is based on a large, traditional farmhouse and the development work has clearly been done to the very highest standards. The room was spacious and beautifully decorated (in a restrained manner). Our hosts were very welcoming and went out of their way to make sure everything was to our liking. After a refreshing night's sleep we enjoyed a lovely, traditional breakfast. We would have stayed longer if our schedule had permitted.

The hotel needs a reality check. They host groups from overseas on daily basis I.e. people who possibly would not return. Thus, they treat all guests like trash. Just because we looked like the people in the group we got extra bad treatment! First question asked - are you with the group as supposedly they have lower standards for the groups. I have never faced such bad culture in hotel staff ever before in any hotel now living and travelling in Europe for more than 7 years now. Plus the attitude of the staff is unbearable. We left our room at 10 am and by 5pm when we came back the room was not cleaned. The excuse given at the reception was there are too many rooms to be cleaned and since we were on the top floor we needed to wait. And that this is Switzerland and we cannot ask for service and they can still clean the room till 7pm and we have no say in it!! In addition the hotel counts the number of towels they give per guest. There is whole rule booklet of the hotel which is printed but not given to guests. According to the rule book we are supposed to use our towels for 3 days. Since we did not get the rule book we did not know although using same towels for 3 days is unacceptable. If known earlier, we would not have booked this hotel. The housekeeping refused to give extra towels!! The reception lady argued that it is in the rule book and if we need extra towels we need to pay 8 CHF per set. So after agony of 30min. telling them that I was not explained the rules at check in, nor did I get the rule book I had to pay 24 CHF FOR 3 sets of towels or we were asked if we don’t want to pay we could CHECK OUT!!! Can you believe that!!

Spent a week there with my family, and I would highly recommend it to anyone who appreciates quiet time. Rooms are beautiful and clean. Staff is super polite, breakfast was something we really looked forward every morning. Children are allowed in spa areas only in the morning, but as the weather wasn’t very nice, girls from spa would always help us around and let me with my two girls in when nobody was around. They were all lovely, and my daughters especially loved Olivia. Restaurants were nice and staff was very polite. Our favorite restaurant was Cacoon. Thai restaurant looked beautiful, with polite staff, but food was a bit disappointing because it was too plain and didn’t taste like Thai cuisine. We had a dinner there with our 12 friends and we all had same impression. Maybe the chief wanted to make some compromise with food to taste more European or something, but we went there because we love Thai food. So, my suggestion is for that restaurant to stick with authentic thai food and their essential ingredients like lemongrass, lime, ginger, garlic, chili, coriander and nam pla… Otherwise, we have no objection and are looking forward to stay in this hotel this autumn

Остановиться на 1 ночь нормально, удобное местоположение. В целом скромный, простой, без особого комфорта отель

Room was comfy and well laid out - breakfast was great and the restaurant was very good for dinner too. Hotel is in a good location within a quick walk of a couple of supermarkets and the local brewery! There are both surface and underground parking so parking was no issue.

All super